Highview Medical Centre
The Elms, High Street, Potters Bar, Hertfordshire, EN6 5DAContact details and opening times
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Reviews
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Review titled No appointsments whatsoever
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2024
I've been advised to "call again at 8 " since all the appointments were taken. Next day I called at 8:00 (on the minute!). I was waiting for 25 minutes to get an answer, just to hear that there are no appointments and I should try again at 8 the next day or go to A&E or a walk-in centre. This is not a service and is ridiculous. The surgery might be understaffed, but they must as well close it if it's not functioning.
Visited March 2024
Review titled Highview Medical Centre
Replied on 14 March 2024
Dear patient, Thank you for making us aware of your situation. We are sorry that this was your experience. If you make yourself known to us, we can trace your calls and investigate this further. Kind regards Highview Medical Centre