Hillcrest Surgery
9 Twickenham Road, Kingstanding, Birmingham, West Midlands, B44 0NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient fast service
Rated 4 stars out of 5
by Shannon Knott - Posted on 26 July 2023
The service provided by all the staff at the surgery was very fast and efficient. The telephone lines were busy but the receptionist booked me a telephone call with the GP. The GP called me not long after this and arranged a face to face appointment the same day after my consultation the doctor listened to my problems and done me a referral and provided me with a prescription. I felt comfortable and listened too
Visited July 2023
Review titled Hillcrest Surgery
Replied on 28 July 2023
Dear Shannon Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Hopeless
Rated 3 stars out of 5
by Anonymous - Posted on 02 August 2023
I’m amazed that while the surgery serves a large area and has a list of medical staff there are rarely any appointments no more face to face and definitely no connection between doctors and patients shocking
Visited July 2023
Review titled Hillcrest Surgery
Replied on 04 September 2023
Dear Patient I am sorry to hear that you are unhappy with the level of service at the practice. You are welcome to submit a feedback form on our website if you would like me to look into this further. https://www.modalitypartnership.nhs.uk/contact Kind Regards, Patient Experience Team
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Review titled Good practice
Rated 5 stars out of 5
by Akinfemi Bolaji Alade - Posted on 25 July 2023
I appreciate the GP professional attention and expertise. The appointment was timely and precise. We were done within minutes and he assured me that a further action or referral will be given to my son who has a knee injury. He assured us a physiotherapist will see him soon to assess the knee injury and take it up from there
Visited July 2023
Review titled Hillcrest Surgery
Replied on 28 July 2023
Dear Akinfemi Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Shoulder pain
Rated 5 stars out of 5
by Ndu Opara - Posted on 25 April 2023
I had trouble lifting my left arm, gp examined me was very knowledgeable regarding my situation gave medication put in a referral which I will now wait to hear back from, overall good experience from hillcrest surgery as always.
Visited April 2023
Review titled Hillcrest Surgery
Replied on 02 June 2023
Dear Ndu Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team