Hillfoot Surgery
126 Owlcotes Road, Pudsey, West Yorkshire, LS28 7QRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unable to contact GPs via online consultation.
Rated 4 stars out of 5
by Hillfoot patient - Posted on 14 March 2023
Patients should not be forced to sighn up to things they do not want. But that is how it feels thanks to significant problems with the practices new patchs. Tried to do an online consultation on Monday just gone. Clicked hillfoots patchs logo on practice website. No facility enabling myself to contact GP or do online consultation without creating a patchs account. Hillfoots patchs facility is clearly missing the button which is meant to say contact GP without creating an account. This is really frustrating for people, please will hillfoot surgery fix this. If the practice attempted to check this by attempting to use Patchs as a patient they would see the facility is missing any button allowing patients to do online consultations without creating a patchs account. Its like being bullied into creating an account.
Visited March 2023
Review titled Hillfoot Surgery
Replied on 11 May 2023
Hello many thanks for pointing this out, as we were unaware that the button was missing. We reported it to Patchs and it has now been rectified
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Review titled A very grateful patient
Rated 5 stars out of 5
by Marian Ashby - Posted on 04 March 2023
I have to give thanks to all the staff at the practice from reception, office and the medical staff who have listened and sorted my problem. A great all round practice, from a grateful patient.
Visited March 2023
Review titled Hillfoot Surgery
Replied on 07 March 2023
Hi and thank you so much for taking the time to writing this review. I am pleased that we have managed to address your health needs. I will circulate this to the practice staff with grateful thanks.
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Review titled Great service re phone call
Rated 1 star out of 5
by BARRY YATES - Posted on 03 March 2023
Very helpful with my prescriptions we have just joined the surgery Very good my wife also seen doc and can only say excellent service very caring
Visited March 2023
Review titled Hillfoot Surgery
Replied on 07 March 2023
Thank you so much for taking the time to post this review. Its something I will share with the rest of the practice staff. these kind words balance out the difficult job our staff have at times.