Hobmoor Road Surgery
533 Hobmoor Road, Yardley, Birmingham, West Midlands, B25 8THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unhelpful, rude and doesn't listen
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2025
I have been at this practice a very long time, when I see a GP I am very happy with the service but lately for most same-day appointments after winning the 8am lottery you only get to see a "Physician associate" who the receptionist says is a Doctor. This "Physician associate" is always rude, condescending and gets irate quickly and wants you out the door. The notes he then types up are not always accurate and proves that he hasn't listened and makes a lot of assumptions. My most recent visit was today 24 Feb 2025 and again no change in behaviour and again I left unsatisfied and wondered why I had even booked an appointment I might go A&E after work as least with the long wait I get seen by a real Doctor. I get that students need experience before fully qualifying as a GP but they need better supervision and should not be dealing with same-day appointments as we have real issues and he demonstrates no empathy or compassion at all. I have used the job title and not his name to comply with the rules of posting this review.
Visited February 2025
Hobmoor Road Surgery has not yet replied.
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Review titled Absolutely Great Practice
Rated 5 stars out of 5
by Sakhawat Ali - Posted on 13 July 2023
Brilliant staff and fantastic doctors. Excellent service and a positive attitude. Keep up the good work.
Visited July 2023
Hobmoor Road Surgery has not yet replied.