Hobs Moat Medical Centre
Ulleries Road, Solihull, West Midlands, B92 8EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Surgery
Rated 5 stars out of 5
by Patricia Watts - Posted on 21 September 2023
I have been a patient of this surgery for many years and would not want to go anywhere else . I have always been able to get an appointment and receive the best possible care This year especially I have had a lot of ill health and have been treated with the utmost professionalism and care . I feel very reassured that I am looked after by a doctor who always has time to explain things to me , treats me with patience and I have every faith that I am receiving the best possible care
Visited September 2023
Review titled Hobs Moat Medical Centre
Replied on 25 September 2023
Thank you for the review - we are striving to improve - we now also offer all appointments face to face or telephone whatever suits you best.
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Review titled Professional service
Rated 5 stars out of 5
by Anonymous - Posted on 22 September 2023
rang at 8.30, waited 15 min on line got appointment for that morning, GP was on time, professional and friendly, my only minus was the 10 min wait for the receptionist (who was very professional) to book me in, she was extremely busy on her own and the electronic check in system wasn’t working so there were 6 ppl waiting to be booked in but overall a very good experience
Visited September 2023
Review titled Hobs Moat Medical Centre
Replied on 25 September 2023
Thank you for the review - we are striving to improve - we now also offer all appointments face to face or telephone whatever suits you best. The check in screen is also an issue, but one that is out of our control - we are hoping the company who provide it can resolve the IT issues
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Review titled A First Class Practice
Rated 5 stars out of 5
by Nadeem Khawaja - Posted on 02 June 2023
I would like to say a big thank you to my GP who treated me last month and the Receptionists, for the excellent service and treatment I and my family continue to receive. I would recommend family and friends to join this practice. I must say that my current GP and the Receptionists are the most friendly and helpful GP and Receptionists I have ever come across. Excellent service from a Great Practice. I would definitely recommend this Practice to everyone.
Visited May 2023
Review titled Hobs Moat Medical Centre
Replied on 30 August 2023
Thank you for your kind comments, we are striving to make a number of changes for the benefit of patients. Once again thank you for your support Lee - Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Clive Deacon - Posted on 19 March 2023
Following many years of great service at this practise I was very impressed with both doctors and staff during the period of COVID especially my most recent appointment they were very caring, considerate and professional supporting me with various issues which thankfully have now been resolved.
Visited March 2023
Review titled Hobs Moat Medical Centre
Replied on 25 September 2023
Thank you for the review - we are striving to improve - we now also offer all appointments face to face or telephone whatever suits you best.
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Review titled Massive Improvement
Rated 4 stars out of 5
by Alex M - Posted on 16 February 2023
I reviewed the surgery last year at a time when all patient reviews were very negative. The surgery has obviously undergone a transformation and my recent experiences have all been very positive; everything from answering the phone to the time taken to get an appointment.
Visited February 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great improvement
Rated 4 stars out of 5
by Anonymous - Posted on 01 February 2023
My initial booking of the appointment was arranged quickly and easily. I received a very good service today attending my appointment the receptionist was polite and quickly booked me in while sitting waiting I observed her to be polite to everyone. The doctor was also polite and attended to my needs with a follow up appointment tomorrow. All in all a very good service.
Visited February 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Good and bad
Rated 4 stars out of 5
by Anonymous - Posted on 03 February 2023
Waited what seemed like a lifetime for the call to be answered but friendly and helpful once answered. Appointment was 45minutes late but very friendly and approachable doctor when finally seen
Visited February 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Much improved
Rated 4 stars out of 5
by Mike - Posted on 26 January 2023
It’s no shock that since Covid getting a Doctors appointment has been extremely difficult. We even looked into changing practices but found that they all had similar problems and issues. You can only speak as you find and I’m sure there will be people who have had problems getting appointments etc, who may have a different perspective. However in recent months we have found the service has vastly improved. Having recently been in poor health I have managed to get both phone and personal face to face appointments relatively easily as has my wife who I’m pleased to say has relatively good health. The reception now seems to be running well with understanding and helpful staff who take time to listen and respond in a timely and professional manner. Blood tests and repeat prescriptions don’t seem to be an issue anymore and we have always managed to get appointments when required. I always get to see the same doctor who knows my history so the process of a face to face is an easier affair, friendly and efficient. The doctors are aware of the past issues faced by their patients and seem to be taking steps to address our collective concerns. All in all a vast improvement. I hope this continues to be the case Personally I’m very happy with the level of care we receive
Visited January 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Steve T from Solihull - Posted on 31 January 2023
I received a very good service recently, the follow up consultation was thorough and the appointment was arranged quickly and easily.
Visited January 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled My GP is always there for me
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2023
I honestly have nothing but praise for the GP I regularly see at Hobs Moat Medical Centre. He is without doubt the most kind, considerate and through GP I have ever seen. He understands me and helps me with my needs. It is quite difficult to get an appointment with him due to availability but other than that all is great.
Visited January 2023
Hobs Moat Medical Centre has not yet replied.