Holdenhurst Site of Shelley Manor & Holdenhurst MC
Holdenhurst Site, 199 Holdenhurst Road, Bournemouth, Dorset, BH8 8DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Expected to got to the surgery to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2023
Tried to phone to get an appointment started trying just before 8 am could not get through for 40 minutes then get told no appointment until mid April. If I want an appointment sooner will have to come to the surgery as soon as it opens 2 day later and I may then get an appointment.this really is not good enough
Visited March 2023
Holdenhurst Site of Shelley Manor & Holdenhurst MC has not yet replied.
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Review titled G P as they used to be
Rated 4 stars out of 5
by Jonathan kay - Posted on 16 February 2023
Having been unwell for several days,I made an emergency appointment with the help of a very pleasant receptionist,was seen by a very pleasant & understanding doctor given a prescription -was home in a short time.Medication effective within 36 hours.Good teamwork!
Visited February 2023
Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC
Replied on 17 February 2023
Good morning Mr Kay Thank you for your very kind comments regarding your recent experience and visit to the practice. The team welcome all feedback and i will make them aware of your post. Kind Regards Michelle Operations & HR Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2022
Such great service from the surgery. After completing an e consult had a phone call within an hour and prescription sent to pharmacy. Saved me a visit to the surgery and allowed someone else to have an appointment face to face that needed it more than I did. Doctor was compassionate and understanding. Great service during the busy festive season.
Visited December 2022
Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC
Replied on 03 January 2023
Dear Patient Thank you for taking the time to leave such a lovely review. I will forward your kind comments onto the team. Regards Michelle Deary Operations & HR Manager
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Review titled The surgery fulfils my needs
Rated 5 stars out of 5
by David Robinson - Posted on 27 January 2023
I have been registered there for over five years and found that things work well. I use the E-Consult service and this works well.
Visited December 2022
Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC
Replied on 27 January 2023
Good morning David Thank you for taking the time to leave your positive review, i am pleased to read you have found the e-consult service useful. Kind Regards Michelle Deary Operations & HR Manager