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Holdenhurst Site of Shelley Manor & Holdenhurst MC

Holdenhurst Site, 199 Holdenhurst Road, Bournemouth, Dorset, BH8 8DE

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Holdenhurst Site of Shelley Manor & Holdenhurst MC.


Reviews

Displaying 1 to 7 of 7

  1. Review titled Expected to got to the surgery to get an appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 20 March 2023

    Tried to phone to get an appointment started trying just before 8 am could not get through for 40 minutes then get told no appointment until mid April. If I want an appointment sooner will have to come to the surgery as soon as it opens 2 day later and I may then get an appointment.this really is not good enough

    Visited March 2023

    Report as unsuitable

    Holdenhurst Site of Shelley Manor & Holdenhurst MC has not yet replied.


  2. Review titled G P as they used to be

    Rated 4 stars out of 5

    by Jonathan kay - Posted on 16 February 2023

    Having been unwell for several days,I made an emergency appointment with the help of a very pleasant receptionist,was seen by a very pleasant & understanding doctor given a prescription -was home in a short time.Medication effective within 36 hours.Good teamwork!

    Visited February 2023

    Report as unsuitable

    Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC

    Replied on 17 February 2023

    Good morning Mr Kay Thank you for your very kind comments regarding your recent experience and visit to the practice. The team welcome all feedback and i will make them aware of your post. Kind Regards Michelle Operations & HR Manager

    Report as unsuitable


  3. Review titled Fantastic service

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 December 2022

    Such great service from the surgery. After completing an e consult had a phone call within an hour and prescription sent to pharmacy. Saved me a visit to the surgery and allowed someone else to have an appointment face to face that needed it more than I did. Doctor was compassionate and understanding. Great service during the busy festive season.

    Visited December 2022

    Report as unsuitable

    Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC

    Replied on 03 January 2023

    Dear Patient Thank you for taking the time to leave such a lovely review. I will forward your kind comments onto the team. Regards Michelle Deary Operations & HR Manager

    Report as unsuitable


  4. Review titled The surgery fulfils my needs

    Rated 5 stars out of 5

    by David Robinson - Posted on 27 January 2023

    I have been registered there for over five years and found that things work well. I use the E-Consult service and this works well.

    Visited December 2022

    Report as unsuitable

    Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC

    Replied on 27 January 2023

    Good morning David Thank you for taking the time to leave your positive review, i am pleased to read you have found the e-consult service useful. Kind Regards Michelle Deary Operations & HR Manager

    Report as unsuitable


  5. Review titled Top Practice

    Rated 5 stars out of 5

    by Peter Frank Woollacott Proctor - Posted on 05 October 2022

    The best I was so lucky that I was at this surgery they went to great trouble to solve everything I must say they went beyond the call of duty to help me with all my medical problems

    Visited October 2022

    Report as unsuitable

    Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC

    Replied on 20 October 2022

    Dear Peter Thank you for your 5 star review, we appreciate the kind comments and i will make the team aware of your feedback at our next staff meeting. Kind Regards Michelle Deary Operations & HR Manager

    Report as unsuitable


  6. Review titled Great Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 08 October 2022

    The staff alway make an effort to accommodate times and dates. Nothing bad to say. Doctors always remember my history and nurses are friendly.

    Visited October 2022

    Report as unsuitable

    Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC

    Replied on 10 October 2022

    Dear Patient Thank you for taking the time to leave your kind review of your experience with the team. I will be happy to share your feedback at the next meeting. Kind Regards Michelle Deary Operations & HR Manager

    Report as unsuitable


  7. Review titled Nice friendly practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 05 October 2022

    Really lovely staff here, as with many practices sometimes there is a wait for appointments and sometimes running a little over but its always treated with understanding and as much effort to get you in as possible which is greatly appreciated! I’ve been here for years and don’t think I’ve ever had any genuine issues or worries about my care and certainly nothing that has not been rectified quickly

    Visited October 2022

    Report as unsuitable

    Review titled Holdenhurst Site of Shelley Manor & Holdenhurst MC

    Replied on 07 October 2022

    Dear patient Many thanks for taking the time to leave the practice a review. The team will appreciate your kind comments. Kind Regards Michelle Deary Operations & HR Manager

    Report as unsuitable