Holderness Health
Queen Street, Withernsea, HU19 2PZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great doctor follow up
Rated 5 stars out of 5
by Leonard Carter - Posted on 12 January 2023
First I visited a doctor about a change of a mole on my hand the doctor took a photo and within 2 weeks got to see a specialist it was a good job that the doctor at St nicholas surgery did do the a great job because the mole turned out to be malignant melanoma and to continue I was sat at home my phone rang and it was the same doctor checking on how I was doing it totally made my day because I'm recovering from the operation thank you to all of you at St nicholas surgery you've all been great from the reception to the nurses and the doctors
Visited January 2023
Review titled Holderness Health
Replied on 13 January 2023
Thank you for taking the time to leave a review about your recent experience. We are delighted to hear that you received great care and are now on the road to recovery from your operation. We will pass on your comments to our team, thank you.
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Review titled Very poor
Rated 1 star out of 5
by john rogers - Posted on 13 December 2022
Your Review: I rang yesterday morn(dec 12th) for an app or prescription with a suspected chest infection to be told to go to chemist and buy something, ended up later in the afternoon going through to a Walk-in centre, driving in the freezing fog to be told by the doctor there I had a serious chest infection and was given antibiotics and bottle of codeine linctus I can’t remember the last time I visited the doctors, I never go unless I know something isn’t right, I can’t believe what is going on with doctors surgery nowadays, you can’t get to see a doctor only by phone to be asked what the problem is then diagnosed over the phone, how on earth can that be right, what has happened to patient wellbeing and care, just so sad it has come to this when a few years ago we could see our doctor and have faith that he would listen and prescribe what was needed to put us right.
Visited December 2022
Review titled Holderness Health
Replied on 15 December 2022
Thank you for taking the time to provide us with your feedback on your recent experience although we are sorry to hear that you were unhappy with our service on this occasion. We are also sorry to hear that you were diagnosed with a chest infection and prescribed antibiotics but hope that are now feeling much better. Our Patient Services Team member sought advice from a GP based on the symptoms you described at the time. He advised that over the counter medication from a Pharmacy should be the first course of action but to return to us if your symptoms persisted. We have listened to the call back and the advice given was correct based on the symptoms you described at the time. If you would like to discuss any aspect of this further please telephone us or email hnyicb-ery.feedback.holdernesshealth@nhs.net and we would be happy to discuss this with you further.