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Holland Park Surgery

Lower Ground Floor, 12 Phillimore Walk, London, Greater London, W8 7RX

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 15

  1. Review titled Great Doctor

    Rated 5 stars out of 5

    by Craig Andrew Share - Posted on 02 August 2024

    I attended Holland Park Surgery today for a minor procedure, managed to get a cancelled slot with 2 hours notice to attend, fortunately I only live a few miles away, entry to the Surgery is a little confusing, plenty of NHS signs on the windows, the door on the right takes you nowhere, the door on the left has a big sign on it saying it's a library (use this one). Once inside reception was efficient. I had to wait a little time but once in the treatment room The Dr explained the procedure and then we cracked on, had a great chat with Dr during the whole procedure, "bedside" manner impeccable. Just a few stings for anaesthetic and then felt nothing, talking the whole way through helped. Post care information provided was detailed. It's the individuals that make our NHS great. Thank you!

    Visited August 2024

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    Review titled Holland Park Surgery

    Replied on 12 August 2024

    Dear Mr Share Thank you for your feedback and kind comments about your minor surgery appointment at the surgery. This has been shared with the team and very much appreciated.

    Report as unsuitable


  2. Review titled Simply the best!

    Rated 5 stars out of 5

    by Thomas Francis Vaughan - Posted on 12 July 2024

    On 10th July I was attended to by a wonderful and knowledgeable young doctor at the Holland Park Surgery, my experience was outstanding in its efficiency in a pleasant, caring, surrounding. Every doctor I have seen there couldn't have been more thorough, responsive and caring. The follow up has also been amazing and wait times minimal. I would highly recommend this NHS practice to anyone lucky enough to be in the right catchment area.

    Visited July 2024

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    Review titled Holland Park Surgery

    Replied on 12 July 2024

    Thank you very much for your positive and encouraging feedback. This will be shared with the team and especially with the Doctors.

    Report as unsuitable


  3. Review titled Great service and professionalism

    Rated 5 stars out of 5

    by Hugh Lalor - Posted on 17 May 2024

    Great service from the Doctor and her team at this practice. Professional, friendly and courteous at all times, I was made to feel at ease immediately. Some health issues I have been concerned about for some time, now resolved. Thank you….

    Visited May 2024

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    Review titled Holland Park Surgery

    Replied on 20 May 2024

    Thank you very much for your positive comments. Your feedback will be shared with the clinical and reception teams.

    Report as unsuitable


  4. Review titled Outstanding service from a great GP practice

    Rated 5 stars out of 5

    by Will M - Posted on 19 April 2024

    My issue was dealt with in 24 hours. Outstanding quality of care and service. Staff all excellent 10/10.

    Visited April 2024

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    Holland Park Surgery has not yet replied.


  5. Review titled Great Practice: excellent public service

    Rated 5 stars out of 5

    by Will - Posted on 07 March 2024

    I am so grateful that they look after me as well as they do. A while back, they got me on a path to stop over-consuming alcohol, and I quit totally, 3 years ago. They usually see me the same day. They always return messages and enquiries. I never have to wait long. All GP's/nurses/reception staff are pleasant, professional, polite, and very kind.

    Visited March 2024

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    Review titled Holland Park Surgery

    Replied on 08 March 2024

    Thank you very much for your positive comments. Your feedback is very much appreciated and will be shared with the team.

    Report as unsuitable


  6. Review titled Excellent follow through

    Rated 5 stars out of 5

    by john stubbings - Posted on 18 April 2024

    Following a second stroke I was in recovery but still concerned by my condition. I phoned the surgery and got an early appt with a doctor who immediately arranged for me to see a specialist at Chelsea & Westminster the following day. She phoned me a few days later to see how I was after the scans and other medical checks I had been given. Excellent care, and the follow through was most appreciated.

    Visited March 2024

    Report as unsuitable

    Holland Park Surgery has not yet replied.


  7. Review titled Minor surgery

    Rated 5 stars out of 5

    by Noel Stokes - Posted on 02 March 2024

    I previously went to Holland Park surgery for a growth on my finger that the minor surgery team helped me to overcome. After years of many different surgeries i attended, and at home treatments that I applied none of these gave me the results I was looking for. The growth has now gone, and it such a relief after so many years of trying to resolve this issue. The minor surgery team and reception staff were amazing, helpful and friendly. I would highly recommend my family and friends to attend Holland Park surgery.

    Visited February 2024

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    Holland Park Surgery has not yet replied.


  8. Review titled Outstanding practice

    Rated 5 stars out of 5

    by Carolyn - Posted on 07 December 2023

    I have experienced professional help of a very high standard at this practice. The staff take trouble over all aspects of health care.

    Visited December 2023

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    Holland Park Surgery has not yet replied.


  9. Review titled Highly Recommend

    Rated 5 stars out of 5

    by Mablondon - Posted on 17 November 2023

    I've been with the practice for a number of years and it has always been a very good, very positive experience. Great team of GPs and Nurses who have always been very thorough and supportive and the reception team are always helpful and efficient. Wouldn't hestitate to recommend this practice.

    Visited November 2023

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    Review titled Holland Park Surgery

    Replied on 20 November 2023

    Thank you very much for your kind, positive and encouraging comments. They will be shared with the team.

    Report as unsuitable


  10. Review titled Efficient and attentive

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 October 2023

    Holland Park Surgery has been my practice for decades and it's getting better and better, in particular with its online services. I find it is super responsive to prescription requests or organising blood tests/results, GP appointments (phone or face-to-face) or even hospital appointments. The doctors are also very helpful and attentive.

    Visited October 2023

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    Holland Park Surgery has not yet replied.