Holmwood Corner Surgery
134 Malden Road, New Malden, Surrey, KT3 6DRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Holmwood Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
Went to see a clinical pharmacist at the surgery. Advice and knowledge was given to me on taking HRT and with this has made me confident to move forward.Thank you for the support and time in such a thorough appointment.
Visited September 2023
Review titled Holmwood Corner Surgery
Replied on 23 October 2023
Dear Patient, Thank you for your compliment. Your feedback was passed on to the practice team, who were very grateful. Kind regards, Nacima Abdi Business Manager
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Review titled Rude staff
Rated 1 star out of 5
by Anonymous - Posted on 11 August 2023
I can not believe how rude your staff are on the phone. The lady I unfortunately spoke to was so unprofessional, unhelpful and extremely rude.
Visited August 2023
Review titled Holmwood Corner Surgery
Replied on 23 October 2023
Dear Patient, I am sorry that you did not have a pleasant experience with our reception staff. We have amended our telephone system, which enables us to audit conversations, where the patient experience was not pleasant. I would be grateful if you could contact me at the practice. I would appreciate the opportunity to investigate this and ensure it does not happen again. Kind regards, Nacima Abdi Business Manager
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Review titled Fast efficient appointment and care
Rated 5 stars out of 5
by Anne Smith - Posted on 06 July 2023
I recently sustained a serious knee injury from a fall; after being xrayed in A&E I struggled at home for a week before using the new econsult to ask for help from the GP. I was phoned with an appointment within 2 hours, and seen by lunchtime, very caring, efficient and professional GP, given stronger pain killers and referred to fracture clinic. The econsult worked well for this acute problem, the triage system picked up this was urgent and I was treated promptly. The staff are all fantastic and I recommend them highly.
Visited July 2023
Review titled Holmwood Corner Surgery
Replied on 23 October 2023
Dear Patient, Thank you for your compliment. Your feedback was passed on to the practice team, who were very grateful. Kind regards, Nacima Abdi Business Manager
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Review titled Caring and Good Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
The doctors are caring, so are the nursing and administrative staff. They respond quickly to e consults and they care. They also provide appropriate treatment. You can go back to them when one medication is not working and they will suggest something better. Although they are limited by what a GP can do, they do their best. The more experienced Doctors are very good at what they do.
Visited July 2023
Review titled Holmwood Corner Surgery
Replied on 23 October 2023
Dear Patient, Thank you for your compliment. Your feedback was passed on to the practice team, who were very grateful. Kind regards, Nacima Abdi Business Manager