Homewell Curlew Practice
Havant Health Centre, Civic Centre Road, Havant, Hampshire, PO9 2AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant Nurses
Rated 4 stars out of 5
by Anonymous - Posted on 12 May 2023
Really excellent wound care by many delightful nurses. Appointments easily arranged and almost no waiting to be seen.
Visited March 2023
Review titled Homewell Curlew Practice
Replied on 24 May 2023
Many thanks for your 5 star review. I will pass on your lovely feedback to our nursing team at the Homewell Practice. Many thanks Alisha Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Ernie Wells - Posted on 09 March 2023
The New Web site and contact form is brilliant saving time all around I am sure. I know a number of people who would endorse this. My visit was as always first class with real care and concern being given. Thank you.
Visited March 2023
Review titled Homewell Curlew Practice
Replied on 20 April 2023
Dear Mr Wells, Many thanks for your lovely feedback. It is great to here that our new website is easy to use for our patients. Alisha Practice Manager
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Review titled Excellent support
Rated 4 stars out of 5
by Anonymous - Posted on 16 March 2023
My face to face appointment was helpful and I was grateful for the time and not being rushed to talk through my issues
Visited March 2023
Review titled Homewell Curlew Practice
Replied on 24 May 2023
Many thanks for your 4 star review. I am happy to hear that you had a positive experience with us at the Homewell Practice Many thanks Alisha Practice Manager
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Review titled Where are the patients?
Rated 4 stars out of 5
by Anonymous - Posted on 15 February 2023
OK, I got an appointment but the days of phoning for a same day appointment are evidently over. Having attended the surgery recently, I wonder where the all patients have gone. There was only one other person there waiting to see a doctor. It would appear that appointments are so strictly rationed these days that hardly anyone gets an appointment. In days gone by, there would be dozens of people in the waiting area. What has happened?
Visited February 2023
Review titled Homewell Curlew Practice
Replied on 16 February 2023
Good Morning, Many thanks for your response. We are pleased that you have given us 4 stars and also were seen the same day after requesting an appointment. We are sorry to hear that you believe our appointments are rationed, however if you would like to get in contact with the practice we are more than happy to share our appointment data which shows an increase in Face to Face appointments. We also proud to have a large multidisciplinary team which support all our patients so it is not always necessary for a patient to require a doctors appointment, again I am more than happy to explain new ways of working. Many thanks Practice Manager
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Review titled Outstanding practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2023
I have been so pleased with the care I have received , my requests are always dealt with quickly and positively , I have no problems with prescription or appointment requests staff are so happy and obviously enjoy their work , nothing is too much trouble and I have nothing but praise . This has to be one of the best practices in the country . Well done all .
Visited February 2023
Review titled Homewell Curlew Practice
Replied on 20 April 2023
Dear Patient, Many thanks for your lovely feedback. I will ensure to pass this on to our team at the Homewell Practice. Alisha Practice Manager
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Review titled Don’t know as never get through
Rated 1 star out of 5
by Anonymous - Posted on 16 January 2023
You are not supposed to phone the surgery, you get told to fill online forms out. Go on the website to find out it is closed and will be open at 7:00 am tomorrow, as I work I don’t have time after 7 in the morning then when I finish work it is closed. I can’t remember what a doctor looks like, I have seen a nurse once since 2020. Trying to sort out problems for myself or my adult daughter is just a joke. Also when asked for phone consults outside of my working hours falls on deaf ears.
Visited January 2023
Review titled Homewell Curlew Practice
Replied on 25 May 2023
Dear Patient I am very sorry to hear that you have had issues with our online consultation. We also offer to take appointment requests from 8.00am - 18.30pm on our phone lines and also are able to take requests at our reception desk. We also have online bookable appointments for the nursing team, which are available through the NHS app. Many thanks Alisha Practice Manager Many thanks
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Review titled Good experience
Rated 4 stars out of 5
by Debbie - Posted on 13 January 2023
I had a telephone consultation at 12 which was booked in response to an econsult the previous week. I then had a face to face follow up appointment the same afternoon. Very nice doctor and very thorough appointment.
Visited January 2023
Review titled Homewell Curlew Practice
Replied on 06 February 2023
Hi Debbie, Many thanks for your review. We really appreciate that you have given us this valuable feedback which we will pass on to the rest of the Homewell Practice Staff. Alisha Practice Manager
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Review titled Hit and miss
Rated 3 stars out of 5
by Anonymous - Posted on 10 January 2023
I’ve had mixed experiences with surgery. They are very good at assessing the online form and getting you in to see either a GP or the nurse. However after a recent visit this particular GP did not I feel take my concerns seriously and did not even examine me! I’ve been waiting months for them to get back after consulting the hospital for advice on an issue and again months to get access to my medical records. I have though had good experiences with a different GP and good follow up care. So but hit and miss on who you see.
Visited January 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Patient, Many thanks for your feedback. I will pass this on to the relevant team in the practice. Alisha Practice Manager
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Review titled No appointments
Rated 2 stars out of 5
by Richard Goodall - Posted on 28 January 2023
Been with this practice for nearly 60 years. Lived out of area for 35 and now they want me to leave. I only ask to see doctor once every couple of years and been offered appointments approx 10 days later for last 10 years...I decline as expect to be better by then. Emergency appointments very rare and hard to get. Was asked to come in " today at 10:10" last Thursday. Got there only to be told appointment was for Friday?. Received text at10:11 to confirm it was Friday but I was already at surgery. I beleive whole surgery and appointment system been very poor for a very long time.
Visited January 2023
Review titled Homewell Curlew Practice
Replied on 25 May 2023
Dear Mr Goodall, I am very sorry to hear of your experience. I do believe we have rectified your address issue. Many thanks
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Review titled Good practice
Rated 5 stars out of 5
by Shelly Burgess - Posted on 30 December 2022
Last 2 appointments in Dec have been in and out before the time I was given as I got there early seen and sorted no issues to get appointment and felt like I was given the time to get seen and heard very pleased as some friends have said they still can't get seen at there doctors so was very pleased
Visited December 2022
Review titled Homewell Curlew Practice
Replied on 06 February 2023
Many thanks for your review. We really appreciate that you have given us this valuable feedback which we will pass on to the rest of the Homewell Practice Staff. Alisha Practice Manager