Honeypot Medical Centre
404 Honeypot Lane, Stanmore, Middlesex, HA7 1JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Long delays
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2024
We had a long delay and when I ask the staff at the welcoming desk did not allowed me to speak. Very disappointed
Visited December 2024
Honeypot Medical Centre has not yet replied.
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Review titled Asthma Workshop
Rated 5 stars out of 5
by Haana ismail - Posted on 13 December 2024
Today I came to asthma work showed its was very educational i learned alot and it was helpful i would recommend other people to come
Visited December 2024
Review titled Honeypot Medical Centre
Replied on 14 December 2024
Dear Haana- many thanks for your positive feedback for our newly launched asthma group education sessions. We are delighted you found it useful and for your recommendation to others. We very much hope these sessions will empower patients to optimally control their asthma with an improvement to their health and lives.
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Review titled Lovely staff
Rated 5 stars out of 5
by Oana Olteanu - Posted on 29 November 2024
Happy with all of the services ,doctors appointments even today appointment was very helpful,reception staff very helpful. I would recommend this surgery to anyone else. Very happy with it.
Visited November 2024
Honeypot Medical Centre has not yet replied.
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Review titled Great Practice
Rated 4 stars out of 5
by Hitesh - Posted on 28 November 2024
Very happy with all the services provided, by all staff in the clinic, also they are very friendly. Most of the times the appointment is on time. As I work this is very important. Only thing I am unhappy with is when the doctor does referral it take 3 to 6 month. Please keep this up. Hope they can give me Saturday appointments at least for blood test.
Visited November 2024
Honeypot Medical Centre has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Front desk staff and doctor very friendly and helpful. Doctor listened carefully and organised for further tests. Appointment was pretty much on time so I was in and out quite quickly.
Visited November 2024
Honeypot Medical Centre has not yet replied.
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Review titled Best services and friendly staff
Rated 5 stars out of 5
by Yar Mohammad - Posted on 26 November 2024
Kind staff and very good decorations with best services at all the time. Specially for my wife for her urgent appointments for her pregnancy period.
Visited October 2024
Honeypot Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 November 2024
Had a really good experience at Honeypot Medical Centre. From the admin team to the clinician I saw, all staff took the time to acknowledge me and listen to my concerns
Visited October 2024
Honeypot Medical Centre has not yet replied.
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Review titled Long wait for appointment
Rated 2 stars out of 5
by Anil - Posted on 10 June 2024
My wife went to book appointment with Pharmacist at surgery for Vitamin B12 injection on 07/06/24 & she was given appointment for 26/06/24. She is seriously deficient as found by hospital. Surgery can't give early appointments. Quite a long wait for such a small thing. Surgery needs to speed up their internal process.
Visited June 2024
Review titled Honeypot Medical Centre
Replied on 20 November 2024
Dear Anil, we are very sorry to learn of your wait for a B12 injection. Our B12 injections are administered by one of our healthcare assistants or a nurse- not a pharmacist. The usual wait is no more than a few days, therefore you should not have had to wait that long. We would be grateful if you could contact the practice and ask for our complaints manager to provide details so that we can look into this.
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Review titled Very disorganised - staff not trained properly
Rated 1 star out of 5
by Anonymous - Posted on 09 May 2024
I went emergency with strong abdominal pain - they gave me some medicines and they have requested me to see the GP for more tests - the doctor has ordered a scan, blood tests and stool tests. The lady at the reception has given me the wrong bottles and I have done the samples on wrong bottles. The details were already in the system but no one at the surgery informed me. Luckily today I went for blood tests and I have asked the nurse to check if my stool results are back - she has checked for me, and she has found out that the tests were not done as they have given me wrong bottles. The nurse who took the blood sample, was very nice and gave me other bottles to repeat the tests. Everything it's now delayed, I cannot take the medicines given by the hospital as will interfere with the stool results. I cannot believe that nobody checked and then informed me about the mistakes, it looks the surgery and staff are really not trained and do not do the work properly. I am wondering how many other patients are waiting for their results but nothing was done properly. I am very disappointed, I am in pain and I was waiting for some results so we can go for proper treatment. The surgery needs trained staff, more organising and enhanced communication. It's about people's health, they must improve on an urgent basis!
Visited May 2024
Honeypot Medical Centre has not yet replied.
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Review titled Beyond Terrible Practice
Rated 1 star out of 5
by Lance - Posted on 07 March 2024
My wife has been sick for two weeks and has not been getting better and have been trying for a week to get a booking with this practice. You just get stringed along with their beyond useless online booking system. They give you time lines for response which they do not stick to you and than when you call them upset, they are more concerned about their feelings and somebody speaking with a raised voice to them (mind you, there was zero swearing, zero name calling, just raised voice). Amazing how they more concerned about that than actually helping a sick person. Their booking system appears to be implemented in a way, that they can avoid contact with their patients as much as possible.
Visited March 2024
Honeypot Medical Centre has not yet replied.