Hope House Surgery
Hope House Centre, 10 Waterloo Road, Radstock, BA3 3EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful GP practice
Rated 5 stars out of 5
by Joanna - Posted on 04 November 2024
My 8yo daughter woke up with an unusual rash and feeling poorly. I was obviously worried and registered her in online straight away around 6.30am. I had a call back right around 8.30am which is when they open. We went in for my daughter's appointment. Had 2 lovely med students, and then a wonderful GP look after her. Very professional and kind people. It makes such a huge difference to me, as I've had some bad experiences at other surgeries. Thank you so much!
Visited November 2024
Review titled Hope House Surgery
Replied on 05 November 2024
Dear Joanna Many thanks for taking the time to leave us a review. We are pleased to hear that you were happy with the care you received and hope that your daughter is recovering well. We will ensure that this feedback is shared with the medical students as well as the wider team.
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Review titled Parking
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2024
I have experienced problems with parking. I see you have mentioned your concerns on face book. Have you spoken verbally to the groups attending Hope House. I dropped a prescription off and there was no parking available but the reception area for patients was empty.
Visited September 2024
Review titled Hope House Surgery
Replied on 14 November 2024
Dear Anonymous We are sorry you experienced difficulties parking today. We have reminded the Children's Centre, Health Visitors and those groups that have booked the meeting rooms and wellbeing space of the parking allocation and trust that they pass this on to their service users. It is important to us that these spaces are reserved for patients visiting the surgery for medical appointments with a clinician or dropping off samples. We encourage as many patients as possible to use the NHS App to order their repeat prescriptions.