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Horsman's Place Surgery

Horsmans Place, Instone Road, Dartford, Kent, DA1 2JP

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Patient ratings and reviews

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Reviews

Displaying 31 to 31 of 31

  1. Review titled Improving

    Rated 4 stars out of 5

    by Anonymous - Posted on 04 April 2023

    The Surgery is generally criticised, however, I think this is unfair, each time I have had any contact with the Surgery, the Staff have always been extremely friendly and go out of their way to be helpful. Yes sometimes it's been difficult to get an appointment, but tell me what Surgery doesn't. There have been problems in the past getting through on the phone, but I can honestly say this has improved dramatically lately, no long waiting times, they have stopped patients walking in at 8.00 to book on the day appointments, apparently to make it fair for all, such a good idea. Well done Horsman's Place keep it up.

    Visited March 2023

    Report as unsuitable

    Review titled Horsman's Place Surgery

    Replied on 19 June 2023

    Dear patient You are right the Surgery is improving and its great to see that we recently got a GOOD rating from the Care Quality Commission in recognition of the improvements that have been made Regards Practice Manager

    Report as unsuitable