Hucknall Road Medical Centre
Kibworth Close, Heathfield, Nottingham, Nottinghamshire, NG5 1NAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Couldn't get though to manager
Rated 1 star out of 5
by Dianne sims - Posted on 30 March 2023
I did get the standard massage back, but couldn't get thought on the phone to speak to them, was in queue number 19 at 2 o clock then number 16 at 3 o clock, did get down to 9 then What, not taking anymore call please try later Give up!!!
Visited March 2023
Review titled Hucknall Road Medical Centre
Replied on 05 April 2023
Thank you for your feedback. I am very sorry that you are unhappy with the service. If you would like to discuss this further, please contact the surgery and ask for the Operational Manager who would be more than happy to listen to your concerns and hopefully try and understand the issues which may then help us to improve our service.
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Review titled How to I get an appointment!!!
Rated 1 star out of 5
by Dianne sims - Posted on 29 March 2023
Phoned for 3 days now from 8 till 9.30 got thought 9.30 to be told I am in queue number 19 when I got to 6 was told no more appointments today please phone later, I just got back from doctor's tried to book for any other day but told No. you can not do that here! Am I just unlucky in the phone? Really not happy!!
Visited March 2023
Review titled Hucknall Road Medical Centre
Replied on 29 March 2023
Dear Patient, Thank you for your feedback. I am very sorry that you are unhappy with the service. If you would like to discuss this further, please contact the surgery and ask for the Operational Manager who would be more than happy to listen to your concerns and hopefully try and understand the issues which may then help us to improve our service.
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Review titled Fantastic care
Rated 5 stars out of 5
by Kelly - Posted on 05 April 2023
Cannot thank this surgery enough for what they do for me. The receptionist’s are patient helpful and understanding and the GP’s genuinely care about their patients. I have always felt supported in my care. Thank you for helping me to feel better.
Visited March 2023
Review titled Hucknall Road Medical Centre
Replied on 13 April 2023
Dear Andrew, thank you for your feedback. We are pleased to hear that you are happy with the service we provide. Kind Regards Hucknall Road Medical Centre