Hulme Hall Medical Group Handforth
166 Wilmslow Road, Handforth, Wilmslow, Cheshire, SK9 3LFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hulme Hall Medical Group Handforth.
Reviews
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Review titled Fantastic
Rated 5 stars out of 5
by Jermaine Chappell - Posted on 23 October 2024
Each time we rarely need help from the GP they are super responsive, supportive and the caring. Really appreciate the way the practice looks after my children when they are acutely unwell. Today my child was unwell and we were seen by 11am and the doctor was fantastic. NHS care at its best when they are under pressure.
Visited October 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 06 November 2024
Dear Jermaine, Thank you so much for your kind words! We’re delighted to hear that you've had such positive experiences with our practice, especially when your children have needed care. Our team strives to provide timely, compassionate support, and it’s wonderful to know that you felt well looked after. We truly appreciate your recognition of our efforts, especially during these challenging times for the NHS. Please don’t hesitate to reach out whenever you need us—we’re here to help! Kind Regards, Tracy Platt
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Review titled Positive experiences
Rated 5 stars out of 5
by Lynn Prime - Posted on 08 October 2024
Very pleased with the surgery: - One of the nurses was very professional with my recent flu jab: totally painless jan and she has a lovely manner - Surgery staff, including the pharmacy team, were very helpful earlier this year in supporting and chasing my application with other NHS bodies to secure a necessary, but not usually prescribed item, for me. Now prescribed on an on-going basis. - Last year one of the doctors was very thorough and persistent in understanding my husband’s illness which led to my husband receiving the necessary in-patient hospital treatment.
Visited September 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 09 October 2024
Dear Lynn, Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you've had such a good experience with our team across various areas of care. It's great to know that our nurse was able to make your flu jab both painless and pleasant, and that our staff and pharmacy team could assist with your prescription needs. We're especially glad that our doctor’s persistence helped in getting the necessary treatment for your husband. Your kind words motivate us to continue delivering the best possible care. We truly appreciate your support! Best wishes, Tracy Platt
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Review titled Outstanding Service
Rated 5 stars out of 5
by Gary and Irene Aspinall - Posted on 13 August 2024
We have recently used your online service to request help with a health issue. The response from your Staff and Doctors was once again speedy and informative. We are comforted to know that we can rely on your support through our ongoing changes to our health issues . Thank you
Visited August 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 30 August 2024
Thank you so much for your kind feedback! We're glad to hear that our online service was able to provide you with the prompt and informative support you needed. It's reassuring to know that you feel comfortable relying on us as you navigate your health issues. Your words mean a lot to our team, and we're here to support you every step of the way. Thank you again!
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Review titled Wonderful practise
Rated 5 stars out of 5
by Christine Creighton - Posted on 01 May 2024
Fantastic doctor who listens, is kind and patient, explaining everything to me Referring me to hospital to investigate further. Everybody at my practice is lovely. I consider myself to be very lucky to be looked after by such a dedicated group of people.
Visited May 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 14 May 2024
Dear Christine, Thank you for your kind words in your recent review. Your feedback means a lot to us and serves as a great encouragement to strive for service improvement. Positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Thank you. Tracy Platt
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Review titled Amazing
Rated 5 stars out of 5
by Jermaine Chappell - Posted on 18 April 2024
This GP surgery is wonderful. I filled out an online form at 9:30 feeling unwell, and by 11 I was seen, with a script. Where else would that happen without charge and with all the noise about GPs out there at the moment, that simple amazing fact is seldom celebrated. No one can be perfect but responsive same day access like this is marvellous . It is consistently good eg with my children . Thank you we are super impressed
Visited April 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 14 May 2024
Dear Jermaine, Thank you so much for your kind words in your recent review. Your feedback means a lot to us and serves as a great encouragement. Having positive feedback and build staff morale, patient trust, and confidence in the practice and the services we provide. Kind regards, Tracy Platt
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Review titled A really great practice
Rated 5 stars out of 5
by Diane - Posted on 17 April 2024
I have been at this practice for about a year and a half and I have never once found it hard to get an appointment. Responses to queries are always prompt and I have always been happy with the outcome of Drs appointments. And to top it off they were really helpful in seeing my Grandson when he was taken ILL when he was staying with me. I have nothing negative to say about this practice.
Visited April 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 17 April 2024
Dear Diane I want to take a moment to thank you for your incredible kind and uplifting review. Your words mean the world to us and serve as a reminder of why we do what we do everyday. Your feedback is invaluable to us as it motivates us to continuously strive for excellence and to provide even better care in the future.
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Review titled Prompt, efficient, friendly care.
Rated 5 stars out of 5
by Clive Barker - Posted on 15 March 2024
Easy access to guidance and advice via website. Same day responses by GPs by phone to health concerns. Offers to visit, even before one had been requested. Kind, compassionate care involving patient and family. Discussions about various management options. Rapid mobilisation of support services, including helpful District Nurses
Visited March 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 15 March 2024
Dear Clive, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Friendly and Helpful
Rated 5 stars out of 5
by Mian Ahmed - Posted on 27 March 2024
Lady at the reception G is a patient listener and a kind helpful and professional person She helped with updating my address and also informed about my prescription delivery to the names pharmacy Thank you
Visited March 2024
Review titled Hulme Hall Medical Group Handforth
Replied on 13 April 2024
Dear Mian, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Great practice
Rated 5 stars out of 5
by Kazza - Posted on 11 December 2023
I have recently seen two different practice nurses and have been treated with nothing but kindness, they explained which tests I was having and why and were so lovely i left feeling better than when I went in!! The practice should be proud of these two nurses.
Visited December 2023
Review titled Hulme Hall Medical Group Handforth
Replied on 12 December 2023
Dear Kazza, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled The highest standard of medical care
Rated 5 stars out of 5
by Peter W - Posted on 29 December 2023
Easy to contact and always a very quick response, by the excellent reception team, to medical queries. The doctors and the rest of the medical team always provide the highest standard of medical care at all times. Personally, I don't think that I could have had better care and support for my asthma. The follow up support is terrific. I would not wish to be with any other practice.
Visited December 2023
Review titled Hulme Hall Medical Group Handforth
Replied on 03 January 2024
Dear Peter Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt