Ico Health Group
Moorside Clinic, 7-9 Moorside Road, Bromley, Kent, BR1 5EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
Although it took a while for an agent to get back to me, once they were onboard the service was quick and efficient. No fault of their own but messages do get lost when using the WhatsApp as the NHS reminder messages were always sent after I would send a message even though an agent was now engaging with me… hope that makes sense. Apart from that and the wait (understandable, no one’s fault but the government) it was a great service! Thank you very much - Edirin Idogun
Visited December 2022
Review titled Ico Health Group
Replied on 21 May 2023
Thank you for the review. Really good to hear you found the new service useful. You were likely one of the very first patients to use the service as it was only launched at the very end of last year. There have been many improvements to the service since then, including a target of responding to all patients within 2 hours. We hope to be able to meet this target on the vast majority of days. Please give it another try when you next need help. Thanks again. The ICO Team.