Ilkley & Wharfedale Medical Practice
Springs Medical Centre, Springs Lane, Ilkley, West Yorkshire, LS29 8TQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Pam Noble - Posted on 23 February 2023
This practice really tries to look after its patients. Neither my husband nor myself have had any difficulty getting an emergency appointment when required and when asking to see a specific doctor about a non urgent appointment the wait was only a week - a welcome surprise in the present NHS ‘crisis’. I really appreciate the professionalism and understanding of all the doctors I have seen. Keep up the good work!!
Visited February 2023
Review titled Ilkley & Wharfedale Medical Practice
Replied on 01 March 2023
Thank you for your kind feedback. We work hard to provide the best service we can to our patients in difficult circumstances. Your comments are greatly valued and I will ensure they are shared with the wider team. Kind regards Rachael Pengelly Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2023
Reception staff are friendly and helpful. I’ve always managed to get an appointment for my children when they are ill. The doctors really listen and have always provided excellent care for myself and my family. I can’t rate this practice highly enough, thank you all.
Visited January 2023
Review titled Ilkley & Wharfedale Medical Practice
Replied on 12 January 2023
Thank you for your kind feedback. We always aim to provide the best service we can for our patients and will always prioritise unwell children. We are pleased that your interactions with the practice have been positive and I will ensure your comments are passed on to the wider team. Rachael Pengelly Practice Manager
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Review titled 5 ***** service
Rated 5 stars out of 5
by marlene - Posted on 30 January 2023
after hip replacement i was plagued by myriads of large water filled blisters and swelling which for 2 months failed to respond to anything thanks to the concerted efforts of the practice nurses especially they are now under control Excellent service loads of patience and totally caring ***** star service many thanks
Visited January 2023
Review titled Ilkley & Wharfedale Medical Practice
Replied on 31 January 2023
Thank you for your kind feedback. Our Practice Nurse team work hard to provide the very best care possible to our patients. They will be pleased to hear about your experience visiting the practice and I will ensure your positive comments are passed on to them. Rachael Pengelly Practice Manager