Ince Surgery
Clare House, Phoenix Way, Ince, Wigan, Lancashire, WN3 4NWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Ince Surgery.
Reviews
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Review titled GP Assistant was great
Rated 5 stars out of 5
by sue p - Posted on 11 April 2025
My husband and I recently had an appointment on April 8th 2025. She was very professional, listened to us and was very helpfull. She is a credit to the surgery. We cannot praise her enough. She is perfect.
Visited April 2025
Review titled Ince Surgery
Replied on 23 April 2025
Hi Sue Thank you for your wonderful feedback. Our GPA Beth will be sent your comments, we are glad your experience with has been positive. Thanks again Jayne, Practice Manager.
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Review titled great practice
Rated 5 stars out of 5
by eric lowe - Posted on 12 April 2025
never let you down always on time with injections lovely and polite to talk to thank you been patiant for many years no problem with appointment s keep me informed whats happening with up to date injections i.e. covid, psv . shingles .and flu jabs thank you
Visited April 2025
Review titled Ince Surgery
Replied on 23 April 2025
Morning Eric Thank you for your kind words, we appreciate you taking the time to leave us a review. I am thrilled you have had a good experience with us, i will pass your review on to the team. Many thanks Jayne, Practice Manager.
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Review titled Poor communication
Rated 2 stars out of 5
by Anonymous - Posted on 08 January 2025
Booked in for my daughter to get injections as received letter in post advising to book in with gp. Done this and got booked in after my 6 week check up only to be told that reception should not have booked me in as she's not 8 weeks old so had to rebook. The nurse and doctor I seen were absolutely lovely.
Visited January 2025
Review titled Ince Surgery
Replied on 09 January 2025
Good morning Thank you for your feedback. Please accept our sincerest apologies for this miscommunication. I have raised this with the staff member who booked it, and added it to our agenda for the practice meeting to ensure everyone is aware and it does not happen again. If there is anything else i can do for you, please do not hesitate to contact me. Jayne Clark, Practice Manager.
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Review titled Great Doctors
Rated 5 stars out of 5
by Paula - Posted on 17 January 2025
This was my first time visiting this doctor, the doctor was very patient & listened and explained everything clearly, wound highly recommend 😀
Visited January 2025
Review titled Ince Surgery
Replied on 20 January 2025
Hi Paula Thank you so much for your lovely feedback it is very much appreciated. I have passed your kinds words on to the team and the GP you saw. If you need anything else please do not hesitate to contact us.
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Review titled Great practice
Rated 5 stars out of 5
by Daisy Tuma - Posted on 23 November 2024
Service was excellent, staff very receptive doctor reassured patient and made sure she was comfortable. Environment was receptive and comfortable
Visited November 2024
Review titled Ince Surgery
Replied on 25 November 2024
Dear Daisy, Thank you for your positive feedback. We will pass on your feedback to the nurse, Vicki. We appreciate you taking the time to leave feedback, and we are glad you found our practice so receptive and welcoming. Thanks again Jayne Clark Practice Manager
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Review titled Amazing Treatment
Rated 5 stars out of 5
by Zainab ISAH - Posted on 20 November 2024
The doctor was amazing he was kind enough to allow me change my son's diaper before he examined him. He was very kind.
Visited November 2024
Review titled Ince Surgery
Replied on 21 November 2024
Thank you for your kind feedback and taking the time to write a review. I will pass your lovely comments on to Dr. Pasha who you saw, much appreciated.
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Review titled Flu vaccination
Rated 5 stars out of 5
by Kheireddine Mesbahi - Posted on 04 October 2024
It was quick reliable they looked after me. Nothing to say. I recommend it to friends. Every time I go to GP or have blood test they act quickly and professionally
Visited October 2024
Review titled Ince Surgery
Replied on 21 November 2024
Thank you for your kind feedback and taking the time to write a positive review. I will pass on your comments to our staff, we very much appreciate hearing positive reviews.
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Review titled Great practice
Rated 5 stars out of 5
by IFEOLUWA ADEYEMI - Posted on 25 September 2024
I had a swift reaction and warm welcome. The nurses are so welcoming, supportive, listening, caring and very professional.
Visited September 2024
Review titled Ince Surgery
Replied on 27 September 2024
Thank you for your kind feedback and taking the time to write a review. I will pass your lovely comments on to our staff, much appreciated.
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Review titled Baby immunisation
Rated 3 stars out of 5
by Anonymous - Posted on 17 July 2024
We usually meet with the same nurse when came for baby immunisation. She is always very kind and gentle with our babies. There wasn't any problems after the vaccination.
Visited July 2024
Review titled Ince Surgery
Replied on 27 September 2024
Thank you for your kind feedback. I will pass your lovely comments on to our nurses. If there is anything else you ever need to discuss, please do not hesitate to contact us.