James Alexander Family Practice
Bransholme Health Centre, Goodhart Road, Bransholme, Hull, North Humberside, HU7 4DWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Disappointed
Rated 2 stars out of 5
by Megan Harrison - Posted on 25 July 2022
Very upset. My partner and I have been trying for a baby for a while now and I got my blood tested for polycystic ovaries on the 22nd of June. It’s now 25th of July and I’m still waiting. Not what I want when trying to conceive is already heartbreaking enough especially when nothings being done to help. I don’t even know what to do at this point and I can’t bare to think how other women in my shoes feel… do better
Visited June 2022
Review titled James Alexander Family Practice
Replied on 05 September 2022
Hi Megan, I'm sorry about your difficulties, I note at the time the review was posted you already had an appointment scheduled with Dr Raghunath on 1st August 2022. I appreciate the wait between having the bloods taken and being discussed was long. I hope you were satisfied with the outcome of the review, if there is any further concerns or dissatisfaction please contact me via the practice reception team and I will happily discuss with you and look in to the issues. Kind regards Adam (Operational Lead)
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Review titled Hopeless
Rated 1 star out of 5
by Peter Savage - Posted on 05 July 2022
Without doubt, this is the worst practice Ive ever had the misfortune to register with. There are too many things I could mention to be honest - but for starters: Tablets going to previous address Never seen a doctor yet in over a year of being registered Follow up appt to discuss my blood results now 6 weeks after the blood tests - even some of them are abnormal. Cannot view details of previous visits, asked numerous times but told that this is not possible to see doctors/nurses comments - of course it is, as Ive always seen them when registered with previous practices. Totally useless in everything they do - I dread calling them Oh yes, the phone just rang out when I called them last after waiting 20 minutes to get to No 1 in the queue Im not sure who to complain to be honest - I did think about asking them but Im pretty sure they’ll give me the wrong number or they wouldn’t know the answer. Im now in the process of changing doctors - I really cant live with the unprofessionalism of their service
Visited June 2022
Review titled James Alexander Family Practice
Replied on 05 September 2022
Thanks for your feedback Peter, I'm glad we were able to resolve the issues and ensure you were happy with the outcome. Adam