Jesmond Health Partnership (17 Osborne Road)
17 Osborne Road, Newcastle Upon Tyne, NE2 2AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unprofessional and slow
Rated 1 star out of 5
by Anonymous - Posted on 22 November 2024
I was forced to wait a week for pain medication and having called almost everyday, I was told the same thing every time, that 'they would sort it'. I was on very heavy pain medication and having a week without it proper medications was debilitating.
Visited November 2024
Jesmond Health Partnership (17 Osborne Road) has not yet replied.
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Review titled Speedy helpful online response
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2024
I used the messaging service via the practice website, and received a really helpful, really polite response within an hour. It was so convenient and genuinely so lovely to receive such a nice response. I was very happy with the service.
Visited August 2024
Jesmond Health Partnership (17 Osborne Road) has not yet replied.
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Review titled Speed of service!
Rated 5 stars out of 5
by Joanna Elvin - Posted on 11 July 2024
I have overall positive feedback for this practice anyway, but today, they really exceeded all expectations. The time of my submission of a repeat prescription request to the practice, to the time of getting the confirmation that the medication was ready to pick up at the pharmacy was 1 hour and 1 minute. 61 minutes!!!! Incredible. Astounding in fact!
Visited July 2024
Jesmond Health Partnership (17 Osborne Road) has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anna - Posted on 04 May 2024
I have had several interactions with different healthcare professionals in the practice over the past few years related to an health condition and each and every one has been caring and compassionate. Despite all the challenges such as staff sickness they have accommodated my care in a timely manner and go above and beyond. I am so grateful for the positive impact you have had on my life. Thank you so much.
Visited May 2024
Jesmond Health Partnership (17 Osborne Road) has not yet replied.
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Review titled Terrible repeat prescription service
Rated 2 stars out of 5
by Anonymous - Posted on 11 January 2024
Requested a repeat prescription over a week ago. Pharmacy not sent the prescription. Contacted the surgery 4 times since then to request the prescription and despite assurances each time that it would be dealt with quickly (it's for urgent medication) it still hasn't been sent. Not the first time this has happened either.
Visited January 2024
Jesmond Health Partnership (17 Osborne Road) has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 June 2023
Did and e-consult, was called back within 30 mins to arrange a face-to-face appointment with a GP the next day (on a Saturday) - couldn't ask for a more efficient practice! They squeezed me in for a bloods appointment alongside seeing the GP, all staff were so friendly, would definitely recommend this to all!
Visited June 2023
Jesmond Health Partnership (17 Osborne Road) has not yet replied.
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Review titled Nightmare trying to get appointments
Rated 1 star out of 5
by Anonymous - Posted on 08 June 2023
I rang for an appointment this morning only to be told I had to go through Salvie. So then told someone would ring me. Husband concerned I shouldn’t wait so took me to minor Injuries at RVI where I was seen, diagnosed and prescribed treatment. They were fab. About an hour after I left RVI got a message saying could I come for an appointment this afternoon.Surely it’s much easier to phone and be given an appointment.
Visited June 2023
Jesmond Health Partnership (17 Osborne Road) has not yet replied.
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Review titled Helpful, friendly practice
Rated 5 stars out of 5
by Richard - Posted on 25 May 2023
I'm not registered with this practice, my wife and young son are. I've been impressed by the care for my son shown by the receptionists, GP and nurses recently, particularly given the current NHS pressures. The nurse was very kind to my son during a recent immunisation, and my wife has been complimentary also about other appointments for him.
Visited May 2023
Jesmond Health Partnership (17 Osborne Road) has not yet replied.