JS Medical Practice
104-108 Park Lane, London, Greater London, N17 0JPContact details and opening times
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Reviews
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Review titled Unhelpful receptionists, clueless and rude doctors
Rated 1 star out of 5
by Anonymous - Posted on 03 November 2024
The receptionists seem abrasive when patients bring up how they cannot get appointments. There needs to be more understanding that we are waiting in the cold. The doctors are generally very detached and the constant changing of doctors means that they have no understanding of their patients. The worst experience was when a doctor blamed us for bringing up a few health issues in a single-booked appointment, seeming very annoyed, and being carelessly condescending. She looked down on us, and even judged the way I was sitting with my legs folded, asking if I was Iranian (since her Iranian friend sat like that) and continued to guess my ethnicity, though she said she had no time to waste in the appointment. The whole experience was unprofessional, including how she constantly repeated she was a top professional and understood all ailments immediately by a 'single look'.
Visited August 2023
JS Medical Practice has not yet replied.
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Review titled Rude receptionist
Rated 1 star out of 5
by Anonymous - Posted on 09 January 2023
I went in for my GP appointment after I finished I asked the receptionist to book an appointment for my wife. Instead of politely explaining that my wife and the rest of my family are not registered and telling me what to do, she told me that "I don't have the magic to find your family members in the system" in a very rude manner. Not happy with the service.
Visited January 2023
Review titled JS Medical Practice
Replied on 16 March 2023
Dear Patient, Thank you for giving this feedback . We are sorry to learn that receptionist did not respond to your request in best manner. We would like to investigate and resolve this issue. we would appreciate if you could make an appointment to see the senior receptionist or a manager to find out the details and try to solve your request . Thank you for taking time to write this feedback.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2022
Very pleased with this practice. Best services always the doctors also the reception staff are the best. When I was worry about my health or my son they always booked appointment for us. Thank you for everything
Visited December 2022
Review titled JS Medical Practice
Replied on 12 December 2022
Dear Patient, Many thanks for this excellent review which is passed on to all staff and they are so pleased that they are being appreciated. We assure that we will do our utmost to give the best service to all patients equally. Thank you for the time to write this review . Best wishes and Regards Practice /Finance manager