JUBILEE MEDICAL CENTRE
52-54 Croxteth Hall Lane, Croxteth, Liverpool, Merseyside, L11 4UGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Can’t be bothered to answer the phones
Rated 1 star out of 5
by Anonymous - Posted on 26 May 2023
The telephone system needs sorting out in this GP practice , after moving to this GP I can’t believe GP practices are run this way , I have been in position queue 1 for over half an hour, obviously the staff are ignoring calls nearing home time as they want to go home themselves , the practice is supposed to be open until 18:30 and I rang them up at 17:50 just waiting for them to answer and as soon as it hit 18:30 my call got disconnect as no one bothered to answer the phone , absolutely disgusting service
Visited May 2023
Review titled JUBILEE MEDICAL CENTRE
Replied on 05 June 2023
Dear anon I am very sorry that this has happened. If you could contact the practice and give the details of the date you contacted the practice I will investigate what happened. Kind Regards Amy Connolly
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2023
Tried to ring for the past half an hour and sitting through an automated message just to be told the line is busy. I have had this problem many times before would definitely recommend staying away from here
Visited April 2023
Review titled JUBILEE MEDICAL CENTRE
Replied on 20 April 2023
Dear Anon Thankyou for your feedback. I would like to investigate this further to identify if there is an issue with our phones. We have an automated message and then you are given an option to wait or request a call back. The only time that you would get an engaged tone is if the queue is full which can happen first thing in the morning when alot of people are trying to get through at the same time. This would give an engaged tone and there wouldnt be a message to say the line is busy? Could