Jubilee Park Medical Partnership
61 Burton Road, Carlton, Nottingham, Nottinghamshire, NG4 3DQContact details and opening times
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Reviews
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Review titled Rude receptionist
Rated 1 star out of 5
by Dean Aston Shanks - Posted on 01 November 2023
Was suffering from a chest infection i am a pensioner suffering with asthma and copd requested a course of antibiotics which they usually send the slip straight to the pharmacy for collection, the rude receptioninst stated if your that poorly go to the walk in centre in Nottingham been trying to get an appointment now for 3 days to see a doctor in lowdham and my chest infection getting worse its disgusting worked for 50 years paid my NHS contributions the receptionist was not very helpful at all very rude why would i want to go to the walk in centre in Nottingham when the jubilee practice is just up the road hopefully i will get an appointment tomorrow 4th time lucky..hopefully..
Visited January 2023
Review titled Jubilee Park Medical Partnership
Replied on 06 November 2023
Dear Dean Thank you for your comments, I am sorry you were dissatisfied with the service you received. As the Practice Manager I have investigated this further and understand that as you were not in the area of Nottingham at the time of your call and suffering from a potential infection my colleague signposted you to a local Urgent Care Centre which was the most appropriate service. I can see you were given an appointment on your return to Nottingham and I hope you are now feeling better. We are always grateful for patient feedback and appreciate the time you have taken to provide this. Kind regards Charlotte Beatty Practice Manager Jubilee Park Medical Partnership