Karis Medical Centre
Waterworks Road, Edgbaston, Birmingham, West Midlands, B16 9ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Ask who your appt is with always
Rated 3 stars out of 5
by Anonymous - Posted on 28 October 2024
Rang for doctor appointment, was told I would speak to a doctor, thought I had spoken to doctor but only once I looked at my appt notes I realised I had in fact spoken to a paramedic and not a doctor, without being informed that I was speaking to a Paramedic this whole time. Be careful guys they are trying to fool us.
Visited October 2024
Karis Medical Centre has not yet replied.
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Review titled Grateful for your responsive consideration
Rated 5 stars out of 5
by Dr.VM - Posted on 26 September 2024
I am new to this city and recently registered with the practice. They were so prompt in responding to a request for some essential medicines. Within a day of making a request the receptionists set the ball rolling ,liaised with a clinician and a local pharmacy delivered the medication to my home. There were no weak links in the chain. Thank you.
Visited September 2024
Karis Medical Centre has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Paul - Posted on 28 July 2024
The Doctor i see makes a appointment every month to see me and she is very helpful. She listens to everything I say she is the best doctor i have ever seen
Visited June 2024
Karis Medical Centre has not yet replied.
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Review titled Appointment System
Rated 4 stars out of 5
by Anonymous - Posted on 25 August 2023
Called today 25th August 2023 8.20am was 14 in the queue, 20 minutes later I was number 2 in the queue then absolutely nothing held on for another 10 minutes and no one answered so I hung up !! Rang straight back and back in the queue in total took 50 minutes for someone to speak to me. Absolutely ridiculous. Feel the surgery needs to look into this situation
Visited August 2023
Karis Medical Centre has not yet replied.
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Review titled Exceptional practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2023
I visited the surgery on the 7/6/23. I called at 8am. I had recently been discharged from hospital. Within 30 minutes I was seeing a Dr face to face. What an amazing doctor!! Full of compassion and was able to diagnose and treat my condition with ease. I didn’t feel rushed at all. She is a credit to the profession. This surgery is exceptional. Despite all the pressures on the NHS the staff and doctors are really caring and go out of their way to help. I have never had a problem getting an appointment for me or my children. receptionists, admin and nursing team are also really helpful and caring. Please keep up the great work. Karis medical centre is a credit to the area and the NHS. Thank you once again.
Visited June 2023
Karis Medical Centre has not yet replied.
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Review titled Great practice, lovely and helpful
Rated 5 stars out of 5
by Jian Chen - Posted on 21 June 2023
As a Chinese student my English speaking is not perfect, but the Doctors always kindly and patient for my questions, help me with all issues and try their best to help me. Great recommended!
Visited June 2023
Karis Medical Centre has not yet replied.
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Review titled Awful wait times
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2023
After waiting 3 weeks for a telephone appointment, the dr seemed to be understanding and listened came up with an action plan of follow up blood tests. 4 weeks later I’m still waiting for information about the tests. Called up and after waiting on hold for 2 hours the system seemed to give up. As a professional I’m unable to have my mobile idling on hold for over two hours. To chase up appointments. This is unacceptable and should be better.
Visited June 2023
Karis Medical Centre has not yet replied.
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Review titled Efficient and professional
Rated 5 stars out of 5
by Arlo - Posted on 19 May 2023
It is my first time to see a gp in the United Kingdom. I must say it is better than I expected. I called to book an appointment yesterday and was able to see the doctor today. The reception staff are friendly. The doctor checked my condition carefully and she was very patient and professional. The doctor even sent me additional information of my condition through sms after. Happy with my first gp experience.
Visited May 2023
Karis Medical Centre has not yet replied.
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Review titled Shocking Service
Rated 3 stars out of 5
by Anonymous - Posted on 03 April 2023
Firstly, you call up and are told to book an appointment for prescriptions and then when the day of the appointment comes around they don't even call you. I'm asthmatic and need my inhalers. Secondly when you call they are rude and hang up after waiting 30 minutes to get through. Overall terrible.
Visited April 2023
Karis Medical Centre has not yet replied.
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Review titled Great Doctors Surgery
Rated 5 stars out of 5
by Mark C - Posted on 15 March 2023
After recently moving To Karis Medical Centre and seeing two different GP's I felt I should write a review. When I first entered the centre I noticed it is clean, the toilets were spotless and they have relaxing background music which is very nice. The receptionists on every occasion I have dealt with them have been polite and helpful. They helped sort out my monthly prescription so there was no missed medication when I joined. Both Doctors I have seen have been extremely professional, they were knowledgeable and organised various tests and alternatives to help with waiting times for my health issues. Compared to my previous doctor's surgery it's like night and day. Considering the massive strain that the NHS and it's doctors and nurses are under I think this surgery is doing a remarkable job. Well done to all the staff at Karis. Keep up the good work.
Visited March 2023
Karis Medical Centre has not yet replied.