Kenyon Medical Centres
15 Chace Avenue, Willenhall, Coventry, West Midlands, CV3 3ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Alison hadlum - Posted on 23 May 2024
I came to the surgery and seen Dr gill ,I have to say she was lovely,dealt with me with care and compassion,and I felt so at ease , hadn't meet her before but i will choose her for future visits
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 28 May 2024
Dear Mrs Hadlum, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience at the surgery has been positive. Your comments will passed onto Dr Gill. Kind regards Kenyon Medical Centres
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Review titled Good nurse and receptionists . Caring ethos
Rated 5 stars out of 5
by Lee carruthers - Posted on 31 May 2024
Busy but kind and full of efforts. Nurse was decent this time. I got chance to listen and ask plus knowledge was helpful. Reassured I was pleased my situation is better now. Thanks
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 04 June 2024
Dear Mr Carruthers, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience at the surgery has been positive. Kind regards Kenyon Medical Centres
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Review titled Don’t feel listened to
by Anonymous - Posted on 15 May 2024
I visited for a review following medication change , not sure I was listened or he took my whole health into consideration, felt like I was begging…. To be heard. On checking the consultation I was definitely pre judged because I looked ok and talked ok( it took all my energy to focus and attend ( problem is I can mask with the best, done it for years, you know what is expected… they don’t want to see the you with casual clothes on, hair not brushed, cor even not showered , who has isolated themselves because they are fed up of themselves . I’m not a shirker, this is the worst time of health in my life, I just want to feel normal again not looked at as overweight, lazy. No one needs to be told just try and do something, look to being back at work it’s the best thing for you, But when you are in the space in your head you’ve already tried most things and it’s your last resort to go to the GP. You have burnt out from trying and failing due to symptoms making you miss work, If I didn’t have all the symptoms I would be at work, I would be socialising, able to do the smallest task like wash my hair without feeling like I have run a marathon and my HR OVER 130, it’s no life, feeling so pathetic but to come away from an appointment feeling worse and unheard , I’m sad to have to write this. But hopefully it makes a difference for just one person
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 16 May 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are sorry to hear that you did not feel heard. If you would like to put your concerns in writing to the Practice Manager we will look into this matter further. Kind regards Kenyon Medical Centres
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Review titled Supportive care
Rated 5 stars out of 5
by Norman Mills - Posted on 25 May 2024
I was able to explain my medical issues, received appropriate treatment, that is healing me, and this was followed up 2 weeks later to confirm continuing care
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 28 May 2024
Dear Mr Mills, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience at the surgery has been positive. Your comments will be passed onto the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Great practice
Rated 4 stars out of 5
by Theresa Reed - Posted on 16 May 2024
Had a Doctors Appointment,which was made the week before ,I arrived just before my time but the Doctor was running 12 mins late on my arrival so I waited my turn which wasn’t a problem for me as I did not need to be anywhere else . I hadn’t seen this Doctor before but she made me feel comfortable enough to talk to and explain my problem. After explaining to me that there is an order in which they have to go through medication was prescribed,and a stool and blood test was requested. This Doctor gave me her time and I didn’t feel rushed .Very nice lady .
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 16 May 2024
Dear Mrs Reed, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience has been positive. Your comments have been passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Exceptional
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
This surgery, the website, and its lovely staff make it easy to access what I need. I feel valued, and treated as an individual. I used the online facility for the first time, and was very impressed to get a detailed response the next day.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 04 June 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are happy to hear you have found our additional services helpful. Kind regards Kenyon Medical Centres
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Review titled Embarrassing!
Rated 3 stars out of 5
by Motherof4 - Posted on 19 June 2024
Went for an intimate examination. Doc asked me, in front of another member of staff, was I ‘bothered’ by my excess skin (labia). I told her I was, for her to turn round and say, “well, there’s nothing that could be done anyway.” Why bother passing comment then??!! I’m now ashamed, embarrassed and too nervous to go anywhere near my husband. Thanks for that.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 20 June 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are extremely sorry to hear about your recent experience. Please accept our apologies for any distress caused. If you could please call 024 76233107 to discuss the matter in confidence as we are unable to identify the consultation due to anonymity. Kind regards Kenyon Medical Centres
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Review titled Helpful appointment
Rated 4 stars out of 5
by Linda lord - Posted on 18 May 2024
Doctor was very, thoughtful and considerate, i took up alot of time and was not nor did i feel rushed
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 20 May 2024
Dear Mrs Lord, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience at the surgery has been positive. Kind regards Kenyon Medical Centres
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
As I was seen before my time and the nurse I saw was very friendly and very encouraging with my weight loss.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 13 May 2024
Dear Patient, Thank you for your review. We are happy to hear your experience has been positive. Kind regards Kenyon Medical Centres
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Review titled Outstanding assistance
Rated 5 stars out of 5
by Rudo - Posted on 09 May 2024
I would like to express my sincere gratitude to Michelle the assistance at chace avenue. I was very sick experiencing piercings pains from my spin to my chest. Michelle told me that the surgery was fully booked but with my explanation I should go to the walk in centre or the a&e. After some 10 mins she called that she had ground out of hour cancellation. I met an amazing doctor requested for an ecg and blood pressure monitor as my blood pressure was 160/110. In the morning I called spoke to a lady who said we are fully booked. I asked to speak to Michelle who knew my situation from the day before. She found space for me to see the nurse. Michelle took her self into my situation she served my life . Just going above and beyond with her care am at home and feeling better. From her greeting to the end end of my conversation I felt being cared for. Thanks Michelle you bring the best at Kenyon medical center. We need more like Michelle. Not we are fully booked and put the phone down do more like Michelle.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 13 May 2024
Dear Mrs Nyabvure, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience was positive. I will ensure your comments are passed onto Michelle. Kind regards Kenyon Medical Centres