Kidderminster Medical Centre
Waterloo Street, Kidderminster, Worcestershire, DY10 2BGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Kidderminster Medical Centre.
Reviews
-
Review titled 'Terrific Service!'
Rated 5 stars out of 5
by Paul Bell - Posted on 21 March 2023
From start.... 8am call, 9th in queue, telephone appointment 9 - 10am, face to face 11.20...... to finish. The whole experience was impressive and reassuring. A potentially serious problem was resolved with minimum fuss, great professionalism and care. The current staff are continuing the high level of care my wife I have experienced at this practice since childhood and we feel fortunate to be with them.
Visited March 2023
Review titled Kidderminster Medical Centre
Replied on 31 March 2023
Dear Mr Bell, thank you for sharing your experience with us here at KMC! If there’s anything else you need, don't hesitate to let us know.
-
Review titled Fantastic practice nurse
Rated 5 stars out of 5
by Rachael - Posted on 24 March 2023
I have liaised with one of the practice nurses on a couple of occasions recently and then had a consultation with her. She is extremely polite, friendly and knowledgeable. She went above and beyond for me. Although she is a nurse, she has a “being human” nature to her which made me feel very at eased. She is a credit to the surgery and if / when I need advice again, I will be asking for her.
Visited March 2023
Review titled Kidderminster Medical Centre
Replied on 31 March 2023
We always enjoy hearing what our Patients have to say, Rachael, We’re glad we could be of service and appreciate the kind words! Your feedback will be sent to the Practice Nursing Team.
-
Review titled Wonderful care given today
Rated 4 stars out of 5
by Marie Louise Carvill - Posted on 15 March 2023
I nearly cried (happy and relieved tears), today, after my consultation. I felt listened to and the person that helped me went the extra mile to help me get on the right path to finally sorting out my ongoing problem. Very sympathetic ear, very good listener.
Visited March 2023
Review titled Kidderminster Medical Centre
Replied on 31 March 2023
Thank you for your lovely feedback Marie. , we appreciate you taking the time to let us know about your positive experience! If there’s anything else we can help you with, please let us know.
-
Review titled Great follow up diabetes clinic
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
I’ve been under the diabetes clinic for some time and have found them to be so helpful and offer great advice and solutions to managing my diabetes. The nurses communicate clearly and understand how everyday life gets in the way. With their help I’ve been told my diabetes is close to being in remission if I continue to follow their advice. Great work from the team!
Visited February 2023
Review titled Kidderminster Medical Centre
Replied on 02 February 2023
Thank you for taking a moment to share your experience at Kidderminster Medical Centre. We’re proud to deliver great service to our patients, so we’re delighted that you found our service to be extremely beneficial to your health.
-
Review titled Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2023
I went with my 4 year old and both scared of needles the nurse talked us both through and was amazing my daughter was happy with 2 stickers and a certificate and no tears
Visited February 2023
Review titled Kidderminster Medical Centre
Replied on 20 February 2023
Thank you for your 5 * Review, its great to hear of your positive experience with us. We will pass your comments on the Nursing Department.
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2023
Used their online request for a consultation at 8.10am. By 11am I had had a telephone consultation, face to face consultation, in house blood test plus results, prescription and a plan if there continued to be an issue. Couldn’t fault the speedy, thorough service.
Visited February 2023
Review titled Kidderminster Medical Centre
Replied on 20 February 2023
It is great to hear that you found the New Online Triage system useful. We strive to update and improve our processes regularly so that the patient gets the best possible experience.
-
Review titled Friendly and efficient
Rated 5 stars out of 5
by Janie Spencer - Posted on 09 January 2023
The surgery pharmacist called me. Very pleasant lady who listened and sorted out my problem quickly and effectively
Visited January 2023
Review titled Kidderminster Medical Centre
Replied on 11 January 2023
Dear Janie, Thank You for sharing your positive experience with us. I will be sure to pass your kind regards onto the Pharmacy Team.
-
Review titled Great every time we’ve needed help
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2023
As a parent to several children and with a disabled Mother this practise has always gone above and beyond for me and all of my family. They understand mothers intuition and make the right call every single time. I have always found the call navigators understanding and pass on all relevant information to be analysed by a clinician or GP. The call backs are on time and visits to the medical centre I find it clean and tidy and rarely running behind. I couldn’t wish to be at a better, more understanding practise. I know everyone will have their own experience but I can’t fault the help I receive which dates back to pre - children days at the old glades surgery too. I cannot be more grateful to the staff!
Visited January 2023
Review titled Kidderminster Medical Centre
Replied on 02 February 2023
Thank you for sharing a review of your recent experience. Our team here at Kidderminster Medical Centre is committed to providing high-quality patient service, and we’re thrilled to hear that we made a good impression on you.
-
Review titled Wonderful service.
Rated 5 stars out of 5
by Sandi Cooper - Posted on 06 January 2023
Staff caring, thorough and professional. Diagnosed and treated without feeling that I was being a nuisance. Clear and easy to understand explanations given.
Visited January 2023
Review titled Kidderminster Medical Centre
Replied on 11 January 2023
Thank you so much for your generous feedback, in the current climate your kind words mean a lot. Kind regards
-
Review titled Good practice
Rated 5 stars out of 5
by Bernie Halama - Posted on 11 November 2022
Both doctors and nurses have responded to phone calls and on line messages with timely advice and referral to a consultant. Everything clearly explained and followed up. I have full confidence in their work
Visited November 2022
Review titled Kidderminster Medical Centre
Replied on 14 November 2022
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please do let us know.