Kimberworth Park Medical Centre
Langdon Road, Rotherham, South Yorkshire, S61 3QHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Debbie Hood - Posted on 18 September 2024
I had an appointment today which I felt the dr met my needs and requirements quickly and efficiently. I honestly feel safe in the drs hands at this practice.
Visited September 2024
Kimberworth Park Medical Centre has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 25 January 2024
After being told to ring in the morning as no appointments left for the day and this being the case for 4 days running and ringing at 8am I decided to ring 111 to get advice and found them to be most helpful actually listened instead of being in a hurry to put the phone down and they got an appointment at the surgery where theres no appointments left!! This practice needs reviewing as it’s putting patients with long term health conditions at risk
Visited January 2024
Review titled Kimberworth Park Medical Centre
Replied on 16 February 2024
We apologise that you had to wait an appointment. We are currently receiving an unprecedented amount of requests for appointments at the moment. The demand on the NHS is exceptionally high and we try to meet supply with demand. On this occasion we have failed to meet your requirements. 111 have allocated appointments in our surgery and these appointments can only be booked by 111 and are unavailable for our staff to book.
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Review titled Great practice
Rated 5 stars out of 5
by Louise Savage - Posted on 19 July 2023
I attended my appointment today and the reception staff were very polite, the lady checked in my appointment as the electronic system did not work. I saw a lady doctor who was wonderful, she listened, understood and made me feel comfortable and at ease. I left my appointment feeling reassured and happy with the treatment that I received. When leaving the appointment I had another query about a prescription for my daughter, the blond haired lady on reception was lovely, she took time to investigate the pending prescription with the nurse and the problem was sorted out. I have never had any issues with the surgery and I find under the current pressures the nhs are under the staff always try their best to help.
Visited July 2023
Review titled Kimberworth Park Medical Centre
Replied on 16 February 2024
Thank you for your feedback. Thanks for letting us have your rounded and thoughtful comments. We do try hard to work in a team way to achieve the best we can for patients and its pleasing to hear from you that you find so much good about the surgery and our services.
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Review titled Terrible reception
Rated 2 stars out of 5
by Anonymous - Posted on 26 June 2023
I rang this morning at 830am but all appointments had gone, that's fair enough, so because of my "problem" possible hernia sticking out my belly I rang 111 they told me they would be booking me a appointment and so I checked my app and there it was an appointment made for 4pm excellent I thought but it said telephone appointment? So I think ok that's fine, then the surgery phone me to inform me that infact it was a face to face appointment, I have real problems with my mental health issues 1 of which is waiting rooms so I get there on time infact ten minutes early to be told that I should have been there at 3.20 I say no 111 sent me the appointment, the other 2 receptionists were lovely, but the other 1 seemed to already have a bee in her bonnet she was rude and I felt she was aiming her whatever it was at me I'm sick of being treated this way by by 1 receptionist it's not fair to the others who work there or patient's, all the Dr's and staff are genuinely lovely and trying there best in very hard times and I'm sorry I just needed to say something because no body has the right to make you feel uncomfortable or confused
Visited June 2023
Review titled Kimberworth Park Medical Centre
Replied on 16 February 2024
Thank you for taking the time to put a comment on NHS Choices. At Kimberworth Park Medical Centre, we do try to give a good service to our patients and I'm sorry that we have fallen short of your requirements on this occasion.
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Review titled Brilliant reception staff
Rated 5 stars out of 5
by Gemma - Posted on 01 June 2023
This doctors deserves a lot of praise from my own experience, I understand that everyone has their own experience but I couldn’t thank them enough! Got through in ann afternoon for my little girl who was quite ill after she got home from nursery. Spoke to a young lad on phone who was so helpful, began to look at some appointments within the next few days and wasn’t none left. So he began to ask what was wrong with her which I told him, very thorough with asking questions and made clear to go to hospital if she had started to become worse, which I understood as I am a nurse myself so very impressed with the compassion from reception stafff I then received a call back to say that the doctor would like to see me in the next few hours to which I arrived, brilliant service from him too!
Visited May 2023
Review titled Kimberworth Park Medical Centre
Replied on 16 February 2024
Thank you for your comments. We try hard to provide a good service where all the elements fit together to give our patients the quality of care we would all expect. It’s great to hear from you that you find it all works well for you. Your comments are appreciated, will be fed back to the whole team working here and certainly gives us all a lift.
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Review titled Highly commended
Rated 5 stars out of 5
by Patrick and Kathleen - Posted on 09 December 2022
I accompanied me 94 year old mother who was treated like royalty. The Dr explained ever step of the process in detail in terms that my mother could easily understand. The receptionist was so helpful when I explained that I would need to travel some distance to accompany my mother. I pay a lot of money for medical insurance and I would pay even more for the level of service that this team provide.
Visited December 2022
Review titled Kimberworth Park Medical Centre
Replied on 02 March 2023
Thank you for your feedback. Thanks for letting us have your rounded and thoughtful comments. We do try hard to work in a team way to achieve the best we can for patients and its pleasing to hear from you that you find so much good about the surgery and our services.
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Review titled Highly commended
Rated 5 stars out of 5
by Patrick and Kathleen - Posted on 09 December 2022
I accompanied me 94 year old mother who was treated like royalty. The Dr explained ever step of the process in detail in terms that my mother could easily understand. The receptionist was so helpful when I explained that I would need to travel some distance to accompany my mother. I pay a lot of money for medical insurance and I would pay even more for the level of service that this team provide.
Visited December 2022
Review titled Kimberworth Park Medical Centre
Replied on 02 March 2023
Thank you for your feedback. Thanks for letting us have your rounded and thoughtful comments. We do try hard to work in a team way to achieve the best we can for patients and its pleasing to hear from you that you find so much good about the surgery and our services.