King's Medical Centre
King Street, Sutton-in-Ashfield, Nottinghamshire, NG17 1ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful and caring practice
Rated 5 stars out of 5
by John Halfpenny - Posted on 23 May 2024
I was very ill due to a severe water infection ,the Dr rang the hospital and sent me straight down where I was admitted for tests ,I was there 3 weeks and several things were shown up to need further investigation, My surgery have been very supportive to me and I feel very grateful for all the help I recieve ,,
Visited November 2023
Review titled King's Medical Centre
Replied on 04 November 2024
Dear Mr Halfpenny, Thank you for your kind feedback. This is appreciated and will be passed onto any of the staff who were involved in your care. Kind regards, Rosie Doherty Admin Support Officer
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Review titled A Very Positive Experience.
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
I contacted the surgery via their appointments web page and filled in the short triage questionnaire. This was quickly assessed by the surgery and I was requested to re-contact them to make an appointment. A little apprehensive about the online method to make appointments but once started, the procedure was quite straight forward. During this period I also spoke with reception staff on the phone and they were extremely friendly and helpful. At my visit to the surgery the appointment time was accurate and the GP was respective and informative of my ailment. It was felt that further investigation was required at the local A&E department where I was asked to attend later that day with a letter supplied by the GP. A&E organised a scan for me and a post scan consultation. Following that visit, Kings Medical Centre quickly contacted me by txt to arrange a follow up appointment with the GP who from that meeting is currently monitoring my situation. What a great service I received from Kings Medical Centre.
Visited October 2023
Review titled King's Medical Centre
Replied on 09 November 2023
Dear patient, Thank you for taking the time to provide feedback on the practice. I am glad to hear you have had such a positive experience. We implemented the online triage system in June this year and so far it seems to be working well, and we are glad you feel the same. I will share your lovely feedback with the rest of the team. Many thanks Rebecca Brooks Practice Manager