King's Medical Practice
King Edward Street, Normanton, West Yorkshire, WF6 2AZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cervical Screening
Rated 5 stars out of 5
by Katie - Posted on 08 August 2024
The sister who completed my cervical screening did so very quickly but with real care and attention. Her friendliness and professionalism really put me at ease, and I was in and out within about five minutes. Thank you
Visited August 2024
King's Medical Practice has not yet replied.
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Review titled Speechless!
Rated 1 star out of 5
by Naomi - Posted on 06 August 2024
After waiting 45 to cancel an appointment, as my child stated they wanted to see the doctor that had seen them on numerous occasions for the same condition. Advised I couldn’t pre-book to see this doctor. When I then asked representative for advice, he said “ring at 8am, next Tuesday, he is only working that day”. Previously, I have set the alarm for midnight to use the automated booking system, but this no longer exists. So like everyone else I join the 8am queue…after another 45 minutes of waiting I am told there is no appointments, I need to ring back next week! So when I was told by the GP that he wanted to re-asses my daughters medicine (been ill for nearly five months now, had various tests and medication).I am told “it doesn’t work like that, as there are no appointments available”. I honestly feel I no longer matter, our health service doesn’t care my daughter doesn’t want to explain her condition to yet another professional, she wants someone to care…is that too much to ask? I have been with this practice since it collaborated 17 years ago and I feel like trying to get an appointment is a challenge in itself. When you’re ill you don’t want to fight to see a doctor, no matter what your age, you want someone to listen to you and care and I think this is where it’s gone wrong. There are too many patients and not enough doctors…Kings has gone down hill. The patient no longer comes first.
Visited August 2024
King's Medical Practice has not yet replied.
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Review titled Poor
Rated 1 star out of 5
by Elizabeth - Posted on 18 June 2024
Miracle if you get appointment. Two weeks and still no appointment but apparently I can get for 9th July. Fed up of trying- paid private and are looking for another Gps.
Visited June 2024
King's Medical Practice has not yet replied.
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Review titled Change of appointment time
Rated 2 stars out of 5
by Anonymous - Posted on 06 June 2024
Unfortunately had a poor experience this morning. I rang to book an appointment, and luckily got one (can’t fault the service there). However upon arrival of my appointment time, that was confirmed on text, the appointment had been changed to 30 minutes later without notifying me. Although not a massive deal, it would have been good to have been liaised with regarding this, due to other commitments/appointments elsewhere.
Visited May 2024
King's Medical Practice has not yet replied.
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Review titled Brilliant nursing staff and medical professionals
Rated 5 stars out of 5
by Lynne Mason - Posted on 30 April 2024
Today I have received exemplary care and advice from the surgery!! So pleased and thankful ! Both the nursing staff and the medical staff were brilliant!!
Visited April 2024
King's Medical Practice has not yet replied.
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Review titled Not interested
by Anonymous - Posted on 25 April 2024
Been 5 t 6 week seen different doctors all blamed something different 1 night in a.e ..been told menopause been told fatty liver been told musckolotes I have I had pain in my ribs back hurts when I walk do any exercise I'm not at work because I can't do my job because of it ..booked in for appointment to speak to nurse for 20 mins to talk about my xray results and they cancelled appointment and book me in for bloods doing I told them I hadn't booked my bloods they told me the need doing the women that did my bloods said this is second time this as happened today told her I was wanting to speak to nurse never booked my blood I was so upset about this so she booked me to see doctor next day spoke to doctor explaining about being in hospital having constant pain in ribs and back not sleeping because it hurts to lay on my sides also said I feel very low and told her when I get up on a morning I hurt allover like I have been at a gym . Told me it's menopause and fatty liver ..so why have I only just started with this pain since my hospital visit suspected..gallbladder gallstones turned out none of them I feel like they don't no what's wrong so I'm getting fobbed off with everything. No ones helping me ..effecting my so much I think because they didn't fond anything on xray everything fine well it isn't I'm actually suffering and no one cares
Visited April 2024
King's Medical Practice has not yet replied.
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Review titled Brilliant service - again.
Rated 5 stars out of 5
by Mrs G - Posted on 30 April 2024
I got an appointment within a week, for a potential serious, and also delicate issue. The nurse explained everything to me before carrying out a minor procedure, and went to get a Gp for a second opinion. I was left feeling dignified throughout, and they both fully explained the situation, their thoughts, what was going to happen next and reassured me, explaining what I can do in the meantime. I then got a follow up call re question I had done bloods taken, which was only 2 days later. A similar situation happened in 2023 and again, I can’t fault the service and care.
Visited April 2024
King's Medical Practice has not yet replied.
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Review titled The receptionist make make life or death decisions
Rated 2 stars out of 5
by Shaun Walsh - Posted on 01 March 2024
Reported my blood pressure to receptionist as being excessively high. She offered an appointment at 17:15pm. My wife expressed concern at possible heart attack to be told that’s earliest we can do. Go to A&E if gets worse.. went to UTC at Pontefract to then be taken to Pinderfirlds A&E on an ambulance due to excessive high blood pressure and unstable ECG.
Visited February 2024
King's Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Colleen - Posted on 22 February 2024
Just had my blocked ear irrigated, painless and quick, no longer deaf and buzzing in ear gone. Excellent service, lovely staff,
Visited February 2024
King's Medical Practice has not yet replied.
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Review titled poor system getting contact to ask a simple question
Rated 1 star out of 5
by Anonymous - Posted on 21 September 2023
Having rang 3 times regarding no repeat medication yet again this month I now have given up trying to get through and will just do without . Have called up at reception and been told to ring but never get through .. This has to be the worst system ever
Visited September 2023
King's Medical Practice has not yet replied.