Kingfisher Berkley Practice
Bentley Medical Centre, Churchill Road, Walsall, West Midlands, WS2 0BAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super practical nurse
Rated 5 stars out of 5
by Wendi blews - Posted on 25 October 2024
Practice nurse took blood today I was very shaken but she calmed me down, was very professional. Her calming manor and excellent blood taking skills made the process very comfortable.
Visited October 2024
Review titled Kingfisher Berkley Practice
Replied on 01 November 2024
Dear Wendi We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Holly Patient Experience Officer
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Review titled Wonderful team
Rated 5 stars out of 5
by samantha cross - Posted on 22 October 2024
I have had contact recently with the gp assistant, a doctor and practice nurse they have all been so helpful, supportive and caring. I needed a health concern reviewed and vaccines , I have never had less than professional and first rate care. Over the years they have always been there . All my concerns have been taken seriously and followed up. At my last visit the receptionist was so helpful even though the IT was malfunctioning. I can honestly say that this is a great practice with helpful , professional and caring staff who always do whatever they can. I would recommend this practice to everyone
Visited October 2024
Review titled Kingfisher Berkley Practice
Replied on 01 November 2024
Dear Samantha Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind Regards, Holly Patient Experience Officer
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Review titled Good experience
Rated 4 stars out of 5
by Louise - Posted on 09 September 2024
I like the online form as I was able to add photos of my issue. I was texted with an approximate call back time and received the call within the stated time. Phone consultation was thorough and the diagnosis and medication was explained well, along with the plan of action to, hopefully, solve my medical issue.
Visited September 2024
Review titled Kingfisher Berkley Practice
Replied on 20 September 2024
Dear Louise Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Kelly Patient Experience Team
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Review titled Lovely service great staff
Rated 5 stars out of 5
by Lee hall - Posted on 23 August 2024
Went to see nurse she was very professional and friendly listened to me and took time to understand my complex medical needs
Visited August 2024
Review titled Kingfisher Berkley Practice
Replied on 28 August 2024
Dear Lee, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Excellent consultation
Rated 5 stars out of 5
by David Norman - Posted on 15 August 2024
Very thorough structured consultation. Made everything very clear and gave opportunity for questions
Visited August 2024
Review titled Kingfisher Berkley Practice
Replied on 28 August 2024
Dear David, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Lovely practice
Rated 5 stars out of 5
by Margaret Richards - Posted on 13 July 2024
This is my mom's practice she recently had a tia and is struggling with her memory. Mom has been to the practice quite a few times in the last few weeks as she is also diabetic I can honestly say nothing has been to much trouble from the reception staff nursed and the drs I literally can't thank them enough for looking after my mom.
Visited July 2024
Review titled Kingfisher Berkley Practice
Replied on 23 July 2024
Dear Margaret, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Excellent Care
Rated 5 stars out of 5
by Wayne Stanford - Posted on 18 July 2024
Blood test by on site nurse. Friendly, painless experience😄 very efficient and no issues with taking samples
Visited July 2024
Review titled Kingfisher Berkley Practice
Replied on 23 July 2024
Dear Wayne, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Good practice
Rated 5 stars out of 5
by Karen - Posted on 17 July 2024
I had nurse appt she was polite and kept me at ease. Explained what she was doing. Only had to wait short time to get appointment. Receptionist was very helpful also.
Visited July 2024
Review titled Kingfisher Berkley Practice
Replied on 23 July 2024
Dear Karen, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Lovely team
Rated 5 stars out of 5
by Karen lockley - Posted on 27 July 2024
I have seen 2 diffrent nurses in the last 10 days and they have both been so polite and kind. Explained what they was doing and put me at ease very helpful. Thank you
Visited July 2024
Review titled Kingfisher Berkley Practice
Replied on 31 July 2024
Dear Karen We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Sophie Patient Experience Team
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Review titled Nurses are brilliant here
Rated 4 stars out of 5
by Joanne Dicken - Posted on 24 July 2024
Had a blood test and I’m am terrified of needles, nurse was so understanding and professional made it easy and pain free.
Visited July 2024
Review titled Kingfisher Berkley Practice
Replied on 31 July 2024
Dear Joanne We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Sophie Patient Experience Team