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Kingfisher Family Practice

Retford Primary Care Ctr, Retford, Nottinghamshire, DN22 7XF

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Amazing!

    Rated 5 stars out of 5

    by Fiona - Posted on 15 February 2024

    I phoned Kingfisher Surgery on Wednesday morning, explained my symptoms and was efficiently sign posted to necessary medical team. They too were very helpful; completed a triage form and was told to expect a phone call back by a professional between the times given to me. They were understanding and very helpful and said I required treatment, so they arranged a prescription for me but said if I had any further problems not to hesitate seeking help. I had to phone Kingfisher Practice on Thursday afternoon as my symptoms were getting worse and the Receptionist offered me an appointment for an hour later. I saw the Nurse Practitioner and a further prescription was issued. I would like to thank everyone involved ……….. you are all stars!!

    Visited February 2024

    Report as unsuitable

    Review titled Kingfisher Family Practice

    Replied on 09 July 2024

    Thank you so much for your kind comments, these have been passed to the team. We appreciate feedback and like to take the opportunity to learn and develop our services. Stacey Sutton Practice Manager

    Report as unsuitable


  2. Review titled Amazing staff / brilliant practice

    Rated 5 stars out of 5

    by Louise Bricklebank - Posted on 19 January 2024

    My son and I have moved home many times and therefore been registered at quite a few Drs surgeries. Kingfisher has to be the best one . The reception staff are lovely ( my ability to communicate at times is hampered when I’m having a bad day) . They are always patient and beyond helpful. The nurses understand not everyone likes needles and really take into account what each person needs to make this experience as pain free as possible. I’ve seen several of the GPs, and each one has listened. Actually listened. That might seem a small thing to others but to me it makes the difference between me coping and not. I have never had a bad experience at this practice.

    Visited January 2024

    Report as unsuitable

    Review titled Kingfisher Family Practice

    Replied on 09 July 2024

    Thank you for your kind comments, these have been passed to the team. We take feedback as an opportunity to learn and to develop our services. Stacey Sutton Practice Manager

    Report as unsuitable