Kingsbridge Medical Centre
Kingsbridge House, Kingsbridge Avenue, Clayton, Newcastle Under Lyme, Staffordshire, ST5 3HPContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Kingsbridge Medical Centre.
Reviews
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Review titled Great practice
Rated 4 stars out of 5
by Alice Alexander - Posted on 13 March 2023
The receptionist nurses and doctors are all very nice and the practice is within five minutes of we’re I live so it’s very convenient for me being disabled
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 14 March 2023
Dear Alice, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Very Friendly
Rated 5 stars out of 5
by David Lawton - Posted on 13 March 2023
Very prompt and friendly service all round.The receptionists are very approachable and helpful. The booking in system informs you if the doctor is on time. The doctors are very friendly and very informative.
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 14 March 2023
Dear David, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Most helpful experience
Rated 5 stars out of 5
by Mary Y - Posted on 16 March 2023
A pleasant experience, the Doctor showed empathy and gave practical and helpful advice which was very reassuring.
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 17 March 2023
Dear Mary, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 March 2023
Easy and friendly doctors surgery, pleasant surrounding, all staff are attentive and professional. Glad to have this practice local to where I live.
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 14 March 2023
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Lovely and helpful!
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2023
Listened and was very polite and helpful! Would recommend to anyone who is new to the area and after a new GP. We all appreciate their time and support
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 14 March 2023
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Great Doctor's Surgery
Rated 5 stars out of 5
by Paul Mountford - Posted on 14 March 2023
I went to Kingsbridge Medical Practice to take back the blood pressure monitor and to have a blood test. The receptionist and the Phlebotomist was very polite and professional and I was half an hour too early for my blood test, but as soon as I had booked in on the monitor the Phlebotomist called me in and my blood test was sorted out straight away. Great Service.
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 15 March 2023
Dear Paul, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Swift response
Rated 4 stars out of 5
by Bikey - Posted on 13 March 2023
Swift telephone response as I had deliberately avoided the busy times, (first thing in the morning) when waiting time can be very lengthy.
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 14 March 2023
Dear Bikey, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. We are in the process of having a new telephone system installed which should help improve the early morning queues. Kingsbridge Medical Practice
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2023
Was seen on day I rang and medication prescribed . To elevate feeling of nauseas and dizziness . Also referral sent to balance clinic for assessment . Excellent service .
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 14 March 2023
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Busy practice
Rated 3 stars out of 5
by Anonymous - Posted on 14 March 2023
I had to wait 2 weeks for my first face to face GP consultation for a problem on my shoulder which ended with an X Ray. The next consultation was over the phone with a different GP who referred me to a physiotherapist in April.I am currently still in pain and feel the whole process has taken too long with no final conclusion.I am not confident of the current system due to the length of time it is taking.
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 15 March 2023
Dear Patient, we are sorry to hear your recent experience fell short of your expectations and our usual high quality of care. If you wish to discuss this further please contact the Practice Manager on 01782 525740
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 March 2023
I was not ‘a fan’ of this practice when I first joined however, it seems to have improved immensely over the last couple of years. I feel I have received, and I appreciate, the excellent service recently.
Visited March 2023
Review titled Kingsbridge Medical Centre
Replied on 14 March 2023
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice