Kingsbridge Medical Centre
Kingsbridge House, Kingsbridge Avenue, Clayton, Newcastle Under Lyme, Staffordshire, ST5 3HPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Kingsbridge Medical Centre.
Reviews
-
Review titled Excellent practice
Rated 5 stars out of 5
by Linda mountford - Posted on 30 December 2022
All staff very helpful polite and do there very best to provide an appointment or at least a phone call from a doctor
Visited December 2022
Review titled Kingsbridge Medical Centre
Replied on 09 January 2023
Dear Linda, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
-
Review titled Telephone consultation
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
Excellent service. Doctor took the time to listen to my views. Only negative comment would be that the call was 35 minutes later than the appointment time.
Visited December 2022
Review titled Kingsbridge Medical Centre
Replied on 09 January 2023
Dear Patient, thank you for taking the time to leave us a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
-
Review titled Poor on this occasion
Rated 3 stars out of 5
by Dr K Hopkins - Posted on 06 December 2022
Asked to attend for blood test via telephone. When asked by the nurse/phlebotomist for the request form I explained the circumstances of the appointment. Neither who had requested the test or the person who had contacted me were recorded. Consequently I was informed that blood could not be taken without a doctor’s authorisation and that this couldn’t be done then and there as all the GPS would be ‘busy’. My day had been arranged around this appointment!
Visited December 2022
Review titled Kingsbridge Medical Centre
Replied on 08 December 2022
Dear Dr Hopkins, we are sorry your visit didn’t go as planned, we will look into what happened and take this on-board with a view of improving our service going forward. Kingsbridge Medical Practice
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
I was very grateful to get an appointment when I needed it and received the treatment and follow up I needed. The staff - from reception to doctors etc - are always very helpful.
Visited December 2022
Review titled Kingsbridge Medical Centre
Replied on 30 December 2022
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
-
Review titled Too many mistakes
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2022
Several times iv had appointments, that I have turned up for and then they have been cancelled. No communication to inform me- although they insist they rand and spoke to me. Last time they booked me in to see a nurse practitioner rather than a doctor (normally would be fine) but she couldn't help me as she was not allowed to prescribe to someone who was pregnant. Really gone down hill over the years.
Visited December 2022
Review titled Kingsbridge Medical Centre
Replied on 30 December 2022
Dear Patient, we are sorry to hear your recent experience fell short of your expectations and our usual high quality of care. If you wish to discuss this further please contact the Practice Manager on 01782 525740 or see our complaints policy on our website: https://kingsbridgemedicalpractice.co.uk/patient/ Kingsbridge Medical Practice
-
Review titled Reliable doctors
Rated 4 stars out of 5
by Anonymous - Posted on 30 December 2022
Although a little later than booked my appointment gave me information and solutions to my problem. Very satisfied
Visited December 2022
Review titled Kingsbridge Medical Centre
Replied on 30 December 2022
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice