Kingsbury Court Surgery
Church Street, Dunstable, Bedfordshire, LU5 4RSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 19 October 2024
My daughter was diagnosed twice with "tonsillitis" without proper check up and send home with antibiotics. Both times it was wrong diagnosis, we ended up going to private doctor to get right medication. No one was listening our concerns. Every time she was seen by consultant not even doctor ! She's 2.5 years old. Really hard to get appointment for baby at first place and then get unprofessional care. Very disappointed.
Visited October 2024
Review titled Kingsbury Court Surgery
Replied on 21 October 2024
Good morning. We are so sorry to hear that you are disappointed with your recent experience. So we can resolve your concerns, please contact us directly on kingsburycourt.admin@nhs.net. The Partners will investigate and respond. Kind regards. The Partners.
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Review titled Bad practice
Rated 1 star out of 5
by denise-smith06@outlook.com - Posted on 19 December 2023
How on earth can receptionist decide who can see a doctor, how ridiculous, not are not trained in health. No wonder the A & E are so very busy. I was advised if my chest infection did not feel better after antibiotics to see my gp...but the receptionist will not allow it
Visited December 2023
Review titled Kingsbury Court Surgery
Replied on 20 December 2023
Dear Denise. We are dismayed to hear that you are dissatisfied with your recent experiences at Kingsbury Court Surgery. Please email: kingsburycourt.admin@nhs.net detailing your concerns as well as your contact details, and the Partners will investigate and provide a full response. Kind regards The Partners. Kingsbury Court Surgery.
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Review titled Great Practice
Rated 5 stars out of 5
by Carole Georgina Barbara Heath - Posted on 17 October 2023
I never had a problem with this surgery, yes when you ring at 8am you are in a queue but 90% of the time you get either a telephone appointment or a face to face one. they are very good at giving you results of any test, my twice now I've had swabs done on a wound the first time I got a telephone call, the second time a text message both telling my to go and pick up a prescription, swab done on Friday text message on the following Tuesday. Well done Kingsbury Court
Visited October 2023
Review titled Kingsbury Court Surgery
Replied on 18 October 2023
Good afternoon, Carole. Thank you so much for such wonderful feedback. This has been passed to the team. Best wishes. The Partners.