Kingsfield Medical Centre
146 Alcester Road South, Kings Heath, Birmingham, West Midlands, B14 6AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent customer service
Rated 5 stars out of 5
by Kim Hudson - Posted on 20 November 2023
Mom and I have been registered here since 2017 & not needed much help, but whenever we have, the friendly receptionists have done their utmost to help out & the Nurse & GPs have always been helpful. Today I was worried about a wound on mom’s leg which hadn’t been healing. I called this morning and was in a phone queue for around 10 minutes, and then the receptionist was professional & helpful - even offering a slightly later appointment to allow mom more time to get ready. GP was friendly, patient and very reassuring - and very smiley which always helps! Thank you
Visited November 2023
Review titled Kingsfield Medical Centre
Replied on 13 February 2024
Dear Patient, Thank you very much for your kind review. I will pass on your comments to the team. I am very pleased that you are happy with the care that you have received at the Practice. The Practice Manager
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Review titled Great treatment and flexibility
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2023
As an older and disabled patient of the practice I wanted to post that I recently, when in a spot of bother, received the most caring and kind treatment from the receptionists, and similarly very kind and flexible treatment from the nurses. When my mobility equipment had let me down this practise ensured that three items of healthcare got taken care of, when I feared all these things would have to go on the back burner.
Visited November 2023
Review titled Kingsfield Medical Centre
Replied on 13 February 2024
Dear Patient, Thank you very much for taking the time to leave a review. It means a lot to the team that you are happy with the care that you have received when attending the Surgery. The Practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Karen Wilson - Posted on 04 September 2023
My back went while I on was on holiday and I had to contact my surgery, Kingsfield Medical Centre, for medication for the pain. The receptionists were extremely helpful and kind arranging a telephone appointment with a doctor as quickly as possible. I spoke to the doctor who was very sympathetic and reassuring and I received the prescription within minutes. On returning home I spoke to another doctor who promptly arranged for me to go to Accident and Emergency I was so impressed with the speed and level of care I received. I felt that the whole practice, despite me being long distance, had been very nurturing and caring. I was very well looked after.
Visited July 2023
Review titled Kingsfield Medical Centre
Replied on 06 September 2023
Dear Patient, Thank you very much for taking the time to post a review on the care that you have received at Kingsfield. Your kind words mean a lot to the team. I hope you are now feeling much better. Kind regards, The Practice Manager