Kingsholm Surgery
Alvin Street, Gloucester, Gloucestershire, GL1 3ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great nursing practice
Rated 4 stars out of 5
by Michael Kennedy - Posted on 03 December 2024
I have recently being having blood test and other issues. Senior nurse has been so professional and knowledgeable. Always happy to explain the next steps and the procedure involved. Also kind and caring,which helps me as a person.
Visited December 2024
Kingsholm Surgery has not yet replied.
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Review titled Great nurses
Rated 5 stars out of 5
by Michael Kennedy - Posted on 23 May 2024
Has my bloods done over 2days. I asked lots of questions,great empathy and all questions answered. Gave me plenty of time. Very caring and efficient
Visited May 2024
Kingsholm Surgery has not yet replied.
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Review titled Beyond useless
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2024
This practice is terrible. They consistently are unable to give appointments when needed, even for a 9 month old baby. We had to ring 111 to get an appointment in Cheltenham. We were told during the appointment that if our baby's temperature increased we should phone our GP and get an appointment there. They refused us one and we had to plead to get seen. When we finally did get our baby seen they were prescribed antibiotics, we had been asking for an appointment for over a week so had they been prescribed a week ago she may have been well by now. The rigmarole of actually being able to collect the prescription was another escapade made all the more difficult by the utter useless reception staff. Avoid this place at all cost!!!
Visited April 2024
Kingsholm Surgery has not yet replied.
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Review titled Long waits for appointments
Rated 1 star out of 5
by Anonymous - Posted on 15 June 2023
Long waits for appointments. Getting through on the phone is unlikely, lines still closed long after their lunch break ends. If you go to see them in person, they tell you to call at 8am or 2pm which can be impossible if you work for a living.
Visited June 2023
Kingsholm Surgery has not yet replied.
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Review titled Fantastic customer service
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2023
I cannot fault this practice. My parents are paitents here and I have called to get advice, visited with parents, booked appts and sorted out queries. From the reception team to the Drs and Nurses they couldn't be more helpful or caring. I live 2 hours away so knowing they have great care is vital and honestly I cannot fault this surgery....so don't believe everybody review ....I can highly recommend the whole team and feel reassured that they will take care of my parents. 10/10 for Alltwen staff and thsnk you
Visited February 2023
Kingsholm Surgery has not yet replied.
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Review titled Very helpfull resepchionist
Rated 5 stars out of 5
by Mary Halliday - Posted on 21 February 2023
How people can say resepchionist are rude,I have been with this practice for almost 20 years and no one has ever been rude to me,admittedly it's not so easy to see a Dr face to face but phone calls are there and nurses are friendly and very helfull,100%
Visited February 2023
Kingsholm Surgery has not yet replied.