Kingsthorpe Medical Ctr.
Eastern Avenue South, Kingsley, Northampton, Northamptonshire, NN2 7JNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unpleasant service from receptionist
Rated 4 stars out of 5
by Anonymous - Posted on 29 February 2024
I have been given an appointment in the late afternoon but I have asked if it is possible to get an earlier one as I have been having the symptom a few days after the treatment. However the receptionist asked what is the the problem with that appointment and why I hadn't called back earlier. I'm sorry, so I have to accept an appointment that doesn't suit my time and it is my fault for not calling the GP?? I get that the receptionist may need to ask for the reason but the way she asked was very rude and I feel offended. I called the GP because I was unwell and needed treatment but instead, I got this, a lady telling me off and saying it was my fault. (I do want to make this clear, I have had very good experience with the receptionists and the doctors at Kingsthporpe Medical Centre. However, this morning's experience was really bad that I have to leave this negative review)
Visited February 2024
Kingsthorpe Medical Ctr. has not yet replied.
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Review titled Always looked after me well
Rated 4 stars out of 5
by Nicholas Woodrow - Posted on 21 December 2023
I've been a patient here for many years and am slightly concerned about the terrible reviews. I'm diabetic & my care is excellent and I seem to be able to get appointments easier than other surgeries. The health care business is in a mess generally but KMC have always done their best for me. Thanks to all of you.
Visited December 2023
Kingsthorpe Medical Ctr. has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sonja - Posted on 02 February 2023
I never struggle to get an appointment here for example called yesterday and straight in today always felt even when no appointments available all staff have done what they can to help me and advise over the phone. I have been at this surgery for many years and wouldn’t dream of going anywhere else.
Visited February 2023
Kingsthorpe Medical Ctr. has not yet replied.