Kingston Health (Hull)
Wheeler Street, Hull, North Humberside, HU3 5QEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Kingston Health (Hull).
Reviews
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
Attended GP for pain in upper arm.. Appointment was on time. Checked out and reassured muscular pain rather than anything serious
Visited November 2024
Kingston Health (Hull) has not yet replied.
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Review titled Ignored and denied care
Rated 2 stars out of 5
by Anonymous - Posted on 29 June 2024
Twice I have needed to use this practice in the past 8months and twice I have left feeling dismissed and still in pain. My experience ranges from the doctor suggesting the pain is not real and is in my head to having been released from hospital with instructions to obtain a referral from my gp which was then denied. Both instances the gp suggested I should go to A&E for pain rather than arrange an appointment or referral to investigate. On one of these occasions I had just come out of hospital after doing just that.
Visited June 2024
Kingston Health (Hull) has not yet replied.
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Review titled Lovely Practice
Rated 5 stars out of 5
by Ligita - Posted on 17 September 2023
Helpful caring staff! I was in a desperate need for a doctor’s appointment for my 15 year old daughter as we were going on a holiday in couple of days, once I explained the situation to the lady on a phone , she kindly got me an appointment the following day at Kingston Health Hull ( Wheeler street) , I was really grateful! Thank you!
Visited August 2023
Review titled Kingston Health (Hull)
Replied on 24 April 2024
Thank you for providing Kingston Health with your positive comments. Your feedback will be passed onto the staff.
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Review titled Caring practice
Rated 5 stars out of 5
by Tony Garner - Posted on 15 September 2023
I am not a regular attender, but when I need them, they are there and respond quickly. There are also the timely follow-ups that are promptly undertaken. The advice that I have been given is accurate and clear. It enabled me to avoid developing a debilitating condition. Consequently, I didn't need 'other' services. This is great proactive care.
Visited July 2023
Review titled Kingston Health (Hull)
Replied on 24 April 2024
Thank you for providing Kingston Health with your positive feedback . This will be passed onto the team.
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Review titled Exceptional reception
Rated 4 stars out of 5
by Anonymous - Posted on 17 July 2023
The reception staff at this practice are amazing. They definitely go above and beyond, I've been struggling with depression and only recently started going to doctors about it but rather then just booking me an appointment they actually made me laugh and took there time to help me and gave me so much help they were truly fantastic
Visited July 2023
Review titled Kingston Health (Hull)
Replied on 24 April 2024
Thank you for providing Kingston Health with your positive comments. Your feedback will be passed onto the practice staff.
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Review titled Terrible Practise
Rated 1 star out of 5
by Anonymous - Posted on 21 December 2022
Called to try and get an appointment at 8am as this is the only way you can (no pre-booking) on more then one occasion to be told after 35 minutes waiting none for today go to walk in centre (twice). I was 24th in the queue so if you can’t pre-book does that mean the surgery is running less then 25 appointments a day? These places are inundating the emergency care sector due to poor practises and not been able to offer a stable surgery! Covid was the best excuse given to them on a plate to run a more sub standard surgery than they already were. This place needs closing down and starting from scratch. Staff are rude and not compassionate by any means, god forbid if you work and need an appointment. If you are looking for a new surgery, look elsewhere as you will not get the care you need from here! I have been a patient a long time with this surgery but will be looking elsewhere.
Visited December 2022
Review titled Kingston Health (Hull)
Replied on 12 January 2023
We thank you for your feedback but would like to state we are running off a triage list in a morning which means you call at 8am and will be booked in for a GP call back. The doctor will then sign post from there and bring you in face to face if he needs too. We also run an extended access clinic which is out of hours for patients like yourself who work. I am sorry you feel your needs are not been met within Kingston Health