Kingsway Surgery
30 Kingsway, Waterloo, Liverpool, Merseyside, L22 4RQContact details and opening times
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Reviews
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Review titled Awful receptionists.
Rated 1 star out of 5
by Mick - Posted on 17 June 2024
Disgraceful service from busy body receptionists asking for information they don't need in order to assess whether they believe you need a doctor or not. They try and trick you when you ask for an appoint with a "doctor" they try and give you a medical prationioner instead. Also if you are a man know that your problems aren't as worth while as women's or children's problems. As on Monday the surgery is referred to as men don't matter Mondays. After spending 10 minutes on hold today I was told I couldn't see a doctor because all the appointments was reserved for women and children. This was by a very snotty woman called ann. If you have the misfortune of having to deal with this lady i send my deepest condolences. What's going on NHS don't we have equal rights?
Visited June 2024
Review titled Kingsway Surgery
Replied on 19 June 2024
We apologise for the negative experience you had at our GP surgery. We take patient feedback seriously and strive to provide a welcoming and professional environment. We would like to speak with you further about your experience to better understand how we can improve. Please contact us directly to schedule a telephone call with one of the managers. We appreciate your feedback and want to ensure that you receive the best possible care. Regards Kingsway Surgery