Kirkburton Health Centre
5A Shelley Lane, Kirkburton, Huddersfield, West Yorkshire, HD8 0SJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Service
by Sunita Castle - Posted on 11 July 2024
I visited at 930 to explain my mental & emotional being to the doctor & the stress causing cough & aches. After listening to my problem I was told that my 15 mins was up & that he has another patient & will not be able to attend to me. Requested that I make another appointment. There was no compassion or empathy shown to my circumstances. I was offered a piece of tissue as I got emotional because I was narrating my husband’s illness & with no family support . It ended abruptly & was politely told that I need to leave. Doctors are supposed to be compassionate, here I was marched off to make a request for further sick note & a new appointment for my health issues.
Visited July 2024
Kirkburton Health Centre has not yet replied.
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Review titled lovely staff , horrendous booking system
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2024
Appalling new e-consult system. I am reasonably ok on my laptop but even though I had written out relevant details yesterday, it still took 25 minutes to complete. Yesterday pharmacists said I should definitely see a doctor today with bad reaction to an antibiotic. So have I seen a doctor - no.I have been asked to send a photo and had a call from a nurse practioner, thats because I was prepared to make a complaint. As soon as this health issue is sorted out, I will be leaving Kirkburton as fast as possible. I was asked to review the new system, which I have, all I can say is I have yet to speak to anyone who likes the system
Visited February 2024
Kirkburton Health Centre has not yet replied.
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Review titled Dreadful triage system
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2024
Appalling. Appointment trying to be made to see a doctor and facing great difficulty. Extremely frustrated by the new system.
Visited January 2024
Kirkburton Health Centre has not yet replied.
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Review titled e-consult working very well
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2023
I recently needed hospital admission for an emergency operation. I was in a lot of pain, and decided that contacting the practice by e-consult might be the quickest way to be seen, as the messages are triaged. I was phoned back, and seen within an hour, the sent to the surgical assessment unit. I was dealt with much more quickly and efficiently than if I had gone to accident and emergency. I like the e-consult system, as you can think about all the information you need to give, and not forget anything. I have used it several times over the last few months. On one occasion, I had a test arranged before talking to the doctor about the result, saving us both time.
Visited December 2023
Kirkburton Health Centre has not yet replied.
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Review titled Responsive, caring, great service
Rated 5 stars out of 5
by Mat - Posted on 20 March 2023
Don’t often need my GP but I have a few times over the last couple of years. Always great, good availability of appointments and takes the time to listen to my concerns. Such a contrast to the neighbouring practice in Skelmanthorpe. Always recommend this practice to other locals.
Visited March 2023
Kirkburton Health Centre has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2022
I feel very lucky to have such a fantastic doctors. When I needed seeing you helped me, the lady on reception when I went was really nice when I couldn't get the computer to work. Thank you to you all at the doctors
Visited July 2022
Review titled Kirkburton Health Centre
Replied on 10 August 2022
Thank you for your comments, it is nice to hear you had a positive experience with us here at Kirkburton Health Centre. Many Thanks, Emily Town Assistant Practice Manager