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Kirkoswald Surgery

Doctors Surgery, Raven Ghyll, Kirkoswald, Penrith, Cumbria, CA10 1DQ

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Reviews

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  1. Review titled Appalling attitude !

    Rated 2 stars out of 5

    by Anonymous - Posted on 12 July 2024

    I could not believe how cold, aloof and blunt the doctor was today. When you are unwell, this is a situation which is so upsetting. I was made to feel like a fraud for being there. No patient will open up to a doctor when she is met by such brisk coldness. She may be a doctor, but there’s no excuse for such rudeness, almost a bullish behaviour. It’s made me feel like I’ve got to be on my last legs before I go back there again.

    Visited July 2024

    Report as unsuitable

    Review titled Kirkoswald Surgery

    Replied on 26 July 2024

    We are really sorry that you have felt it necessary to bring your experience to our attention. Please be assured that Patient care is our priority and we do take feedback very seriously. We really do pride ourselves on the care that we provide and therefore if you would like to contact our Business Manager to discuss your particular case in more detail we would really like the opportunity to investigate it further. That will then allow us to provide a more specific and detailed response directly to you. In the meantime, we appreciate you taking the time to provide us with your feedback and thank you for doing so.

    Report as unsuitable