KNOWLE GREEN MEDICAL
Staines Health Centre, Knowle Green, Staines, Middlesex, TW18 1XDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anthony Denison - Posted on 15 November 2024
Excellent experience for my diabetic review today. The review was professionally conducted Great customer focus and hugely efficient
Visited November 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 20 November 2024
Dear Anthony, thank you so much for taking the time to leave us this feedback. I will pass it on to the team and I know it will make them happy to know you had a good experience with us. Thanks Cathie Business Manager
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Review titled Diabetes check
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2024
This was my normal diabeties annual checkup. My clinician was charming and courteous. She carried out the tests with professional competence expected of the NHS. There are no negative comments.
Visited November 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 20 November 2024
Many thanks for the lovely feedback which I will certainly pass on to the team who conduct the diabetes reviews. They will be very happy to hear your comments. Its very much appreciated. Cathie - Business Manager
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Review titled Great helping efficient practice.
Rated 5 stars out of 5
by Julie - Posted on 02 October 2024
Whenever I’ve had contact with any staff at the surgery I’ve been treated with respect and listened to. The receptionists are to be applauded for their work. I’ve had phone and face to face appointments with the Doctor, nurse and pharmacist. Always helpful and just had a review with the pharmacist for the first time and found it incredibly useful. This seems to be a new service with plenty of time allowed. I’ve not used the new on line triage system yet as not needed to, but I used the online booking service we had before covid so I’m sure it will work well. So thank you to everyone at the practice as you are doing a wonderful job,
Visited October 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 04 October 2024
Hi Julie, thank you for your amazing review. I have passed this on to the practice team as it makes a huge difference to them to hear their efforts are appreciated. Cathie - Business Manager
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Review titled A Fabulous hard working team
Rated 5 stars out of 5
by Phil - Posted on 25 October 2024
The staff at Knowle Green have been so helpful with my sick brother . His condition has deteriorated . As his carer I noticed how with the staff nothing is to difficult to try and resolve his issues with Doctors appointments or seeing specialists . Guidance about hospitals is given .His own doctor has been very supportive with her treatments and trying to get the relevant people to diagnose issues .Thank you
Visited October 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 04 November 2024
Hi Phil Thank you very much for your feedback which I have passed on to the team here. I know they will be happy to have your comments. Cathie Sims Business Manager
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Review titled Sympathetic Doctor
Rated 4 stars out of 5
by Anne Spurgeon - Posted on 22 October 2024
I am going through the peri-menopause and have experienced many problems with my periods. I am, therefore, extremely grateful that the doctor took the time to listen. She was very understanding and considerate in asking me if I would be comfortable with certain tests. Her way of explaining and discussing with me, my symptoms and what she would do to help, gave me not only confidence but also strength.
Visited October 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 04 November 2024
Hi Anne, thank you for your feedback which I have passed on to the GP concerned. You taking the time to let us have these comments is very much appreciated. Cathie Sims Business Manager
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Review titled Health Advice
Rated 4 stars out of 5
by Anonymous - Posted on 15 October 2024
Following a recent blood test I was found to have raised cholesterol which I found quite worrying. I received a call from the practice pharmacist who talked me through the results and offered constructive informative advice in a very reassuring manner. I am very grateful to him and will now implement the lifestyle changes recommended, in the hope I can avoid having to take medication. Thank you.
Visited October 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 22 October 2024
Thank you very much for your feedback, which I will pass on to our pharmacy team. I know they will be pleased to hear your comments. Regards Cathie, Business Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Gonzo - Posted on 16 September 2024
Doctor was attentive, competent and helpful and nurses were supportive and kind. Appointment at St Peter’s was carried out in a professional and caring manner and I could not have asked for more
Visited September 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 24 September 2024
Lovely to have this feedback. Thank you very much! It will be passed on to the team here. Cathie Business Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anthony Denison - Posted on 21 August 2024
Spoke to the Practice Pharmacist today about a chemo of medication Fully explained and very helpful
Visited August 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 27 August 2024
Hi Anthony, thank you very much for the feedback which I will pass on to the pharmacy team here at the practice. I know they will be pleased to hear you were happy with the conversation you had. Cathie, Business Manager
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Review titled Compassionate doctors
Rated 5 stars out of 5
by Satwinder - Posted on 14 August 2024
Doctor called me on date and time stated. He was very understanding and listened intently. It nice that the doctor listens to your concerns and then provides guidance.
Visited August 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 15 August 2024
Hi Satwinder, thank you very much for your review. I have passed this on to the GP who I know will be pleased to hear you were happy with your care. Cathie Business Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Roy - Posted on 28 August 2024
Terrific service from the Pharmacist very knowledgeable and professional was very aware of my problems and requirements for new medication
Visited August 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 29 August 2024
Hi Roy, thank you very much for the lovely feedback which will be passed on to the team here. I know they will be pleased :) Cathie, Business Manager