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Lache Health Centre

Hawthorn Road, Lache, Chester, Cheshire, CH4 8HX

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Not helpful

    Rated 1 star out of 5

    by Maria - Posted on 11 June 2024

    I called to explain my elderly mother was in pain and experiencing burning sensations in her legs. I asked for advice about whether she could take more of her pain medication and expected a doctor call back. She then said she didn’t understand what I was asking. Bit bizarre. The receptionist suggested I take her to A&E or call the pharmacist. No offer of a doctor call back or appointment. Worrying a receptionist is triaging like this with limited knowledge and suggesting one extreme or another eg accident and emergency or pharmacist. I thought the priority was to prevent people from going to accident and emergency. Next time we will use 111 so we will at least get a minimum level of medical knowledge and follow up care.

    Visited June 2024

    Report as unsuitable

    Lache Health Centre has not yet replied.


  2. Review titled Can’t get an appointment

    Rated 2 stars out of 5

    by Theresa smith - Posted on 01 March 2024

    I’ve phoned up today to get an appointment for today 1/3/3024 and not offered an appointment for 2 weeks time which is no good to me as I needed this appointment today got asked if it was an emergency wouldn’t of phoned if it wasn’t an emergency.

    Visited March 2024

    Report as unsuitable

    Lache Health Centre has not yet replied.