Laindon Medical Group
Laindon Health Centre, High Road, Laindon, Basildon, Essex, SS15 5TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good all round surgery
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
Sometimes you do have to wait in line by phone, but once you get through reception staff are always helpful... Drs I've seen have been very thorough..been at the surgery for 50 + years..
Visited May 2023
Review titled Laindon Medical Group
Replied on 31 July 2023
Dear Patient I would like to thank you for such a lovely review. We appreciate the phones are creating issues at the moment and we are working hard to bring a new telephone system to the surgery. As the new Practice Manager in post its so important to hear positive feedback and it does make such a huge difference to the teams when its passed on. Kindest Regards Julie Bennett Practice Manager
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Review titled So helpful
Rated 5 stars out of 5
by Jill Henderson - Posted on 21 April 2023
I spoke to a Care Navigator and she was friendly and patient and really helpful. She made an appointment for me at the time that I could get there and listened to my concerns.
Visited April 2023
Review titled Laindon Medical Group
Replied on 31 July 2023
Dear Jill Thank you so much for taking the time to leave this lovely review. It is very much appreciated. I have shared it with our Reception Team and Care Navigators. Kindest regards Julie Bennett Practice Manager
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Review titled not happy
Rated 2 stars out of 5
by Anonymous - Posted on 17 April 2023
filled in a prescription exemption form and did not hear back about it. So was told to fill in another form. where did my first form end up?So much for health care professionals :(
Visited April 2023
Review titled Laindon Medical Group
Replied on 31 July 2023
Dear Patient I was sorry to hear about the experience you had earlier in the year. As the new Practice Manager in post its important for us to learn from feedback received. If you would like to contact the practice at laindon.healthcentre@nhs.net to discuss further. Kindest Regards Julie Bennett Practice Manager