Laira Surgery
95 Pike Road, Plymouth, Devon, PL3 6HGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fast turnaround
Rated 4 stars out of 5
by Susan Sharp - Posted on 23 October 2023
The Flu clinic was well organised. There were plenty of staff to assist and direct you. Very fast turnaround.
Visited October 2023
Review titled Laira Surgery
Replied on 21 December 2023
Flu feedback: I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Efficient system
Rated 5 stars out of 5
by Sue Dallas - Posted on 07 October 2023
I went for my flu jab, many people in the queue but, everyone walked through very quickly & I was in & out in a few minutes. Plenty of staff who welcomed everyone warmly, took peoples details so no waiting around & each person was directed correctly with staff assisting those less able & helping people out the easiest way for their capability. A very pleasant experience
Visited October 2023
Review titled Laira Surgery
Replied on 21 December 2023
I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
So well organised. Staff were very helpful & friendly. Everyone was made welcome. There was help for people with disabilities. Everyone was taken great care of.
Visited October 2023
Review titled Laira Surgery
Replied on 21 December 2023
I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Great practice , reliable
Rated 5 stars out of 5
by Kmbs - Posted on 07 July 2023
Appreciate our surgery so much. Never let us down. Have always been heard and actually listened too. A plan of action is ways put in place, and a back up of first suggestion fails. Realy lovley doctors, love seeing the oldies (long serving members of staff). Receptionist are friendly. The telephone service has improved, don't be annoyed to hear your number 30 in the que, it drops quickly. The online consult forms are quick, and any admin queries are dealt with pretty speedy. Wait rooms are clear bright and spacious . Can't nominate a chemist so prescriptions automatically get sent across. Recommended surgery 100%
Visited July 2023
Review titled Laira Surgery
Replied on 13 September 2023
Dear Patient, I am delighted to hear that you had a positive experience with the surgery and thank you taking the time to review our Practice. I will pass this on to all staff. Kind regards, Mia Snell Admin Team Leader Pathfields Medical Group
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Review titled Good practice
Rated 5 stars out of 5
by Howard Newman - Posted on 07 October 2023
Had my flu jab today and the staff were very nice and quick to get me in and sorted well done it was all done very professionally
Visited July 2023
Review titled Laira Surgery
Replied on 21 December 2023
I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Well organised practice
Rated 5 stars out of 5
by R t cooksley - Posted on 08 October 2023
I visited Laira surgery for flue injection And I was treated very well had injection before my alloted time which was great everyone was very welcoming
Visited July 2023
Review titled Laira Surgery
Replied on 21 December 2023
I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Great Dr and Nurse
Rated 5 stars out of 5
by Gail - Posted on 07 July 2023
I visited the Laira surgery yesterday for a routine appointment, the Dr and Nurse I saw were both exemplary! Very friendly, knowledgeable and nothing was to much trouble!
Visited July 2023
Review titled Laira Surgery
Replied on 13 September 2023
Dear Gail, I am delighted to hear that you had a positive experience with the surgery and thank you taking the time to review our Practice. I will pass this on to all staff. Kind regards, Mia Snell Admin Team Leader Pathfields Medical Group
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Review titled Fantastic practice
Rated 5 stars out of 5
by Lynn Newcombe - Posted on 11 June 2023
I have never in the 7 years since joining the practice had a bad experience, I have always spoken to or seen a doctor when I have needed to, highly recommend
Visited June 2023
Review titled Laira Surgery
Replied on 07 July 2023
I am delighted to hear that you had a positive experience with the surgery and thank you taking the time to review our Practice. I will pass this on to all staff. Kind regards, Mia Snell Admin Team Leader Pathfields Medical Group
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Review titled A good experience
Rated 5 stars out of 5
by Pat Bloomfield - Posted on 07 October 2023
Doctors always kind and very helpful in understanding your problem and help with the diagnosis to give the correct procedure and medicines
Visited June 2023
Review titled Laira Surgery
Replied on 13 October 2023
Dear Pat, I am delighted to hear that you had a positive experience with Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Amazing doctor
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2023
I have had a lot of problems and my doctor has helped me so much. They have shown the upmost empathy and professionalism.
Visited June 2023
Review titled Laira Surgery
Replied on 07 July 2023
I am delighted to hear that you had a positive experience with the surgery and thank you taking the time to review our Practice. I will pass this on to all staff. Kind regards, Mia Snell Admin Team Leader Pathfields Medical Group