Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Service and access to basic care
Rated 1 star out of 5
by Anonymous - Posted on 30 October 2024
I can never get appointment for my daughter who is 3. There is never doctor who can see her and getting her inhaler prescription is close to impossible. Reception triage patients which is dangerously inappropriate.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your feedback on The Stamford Surgery. I am sorry to hear of your experience trying to secure a appointment. We do offer pre-bookable appointments that release throughout the week for routine issues, and we also offer same day appointments. These appointments are bookable via the NHS App, SystmOnline, and by telephone. We do also have a same day care team, that combines various healthcare professionals who deal with urgent medical needs. I would like to take the opportunity to assure you that the patient service advisors simply signpost patient's to the best clinician or service that is suitable for their needs. They do not make clinical judgements. Kind Regards Emma Patient Services Manager
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Review titled Friendly staff
Rated 5 stars out of 5
by Michael Armstrong - Posted on 29 October 2024
Attended the flu clinic. Really well organised and very friendly staff. I was in and out in 5 minutes
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Sheep market
Rated 4 stars out of 5
by Anonymous - Posted on 17 October 2024
Flu and covid Went smoothly and quickly staff efficient and friendly................................
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Mrs Elizabeth Duffin - Posted on 29 October 2024
I called for my covid booster jab - a quick and easy process with polite and efficient staff. Thank you all for excellent service.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Excellent experience
Rated 4 stars out of 5
by Mark - Posted on 17 October 2024
With a lot of negative comments around the sheep market surgery regarding various aspects of health care and availability of medial staff, my experience with the flu and Covid booster jabs was excellent. The text messages were clear and the online booking system efficient and easy to use. Follow up texts were received to remind me of the appointment. On the day I was impressed with the speed, efficiency of the process, and the engagement of those involved was perfect. It was a very smooth process. Well done all those involved.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Good service
Rated 4 stars out of 5
by Peter smith - Posted on 05 November 2024
Had a flu jab, arrived, warm welcome, quickly done, very efficient. Staff were pleased to help and provided a good service.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Peter, Thank you for taking the time to share your experience at the Flu and Covid clinic at The Stamford Surgery. I will share your lovely comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Fast and friendly
Rated 5 stars out of 5
by Rachael Szyszka - Posted on 17 October 2024
Attended for my Covid and flu vaccines and despite being very early was welcomed by friendly staff who directed me to the queue which moved quickly due to the efficiency of the doctors and nurses administering the vaccines. All staff were polite and friendly and the whole visit was done in about 10 minutes.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Efficient and friendly
Rated 4 stars out of 5
by Chris McLeod - Posted on 05 November 2024
Fast, friendly, informative and efficient. Communication was good and it was well organised and quick.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Chris, Thank you for taking the time to share your experience at the Flu and Covid clinic at The Stamford Surgery. I will share your lovely comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled COVID vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 30 October 2024
I was so pleased that I was able to get my winter flue and Covid vaccines at Lakeside this year it was so much easier than getting someone to take me to Oakham very efficient and pleasant team .
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Super Efficient
Rated 5 stars out of 5
by Austin Carter - Posted on 29 October 2024
Well organised Covid jab. In and out in 2 minutes. Staff were professional and well organised. Brilliant execution.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager