Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Timely seen
Rated 4 stars out of 5
by Paul Dodman - Posted on 14 February 2025
I was seen within 10 mins of my actual appointment, which, I believe was because it was at the St Mary’s practice rather than at the Sheepmarket site. Fewer people meaning fewer distractions for the reception staff. The GP was apologetic for the slight delay and was very thorough in the diagnosis of my illness, explaining her actions as she carried them out
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Can't fault Lakeside
Rated 5 stars out of 5
by Jason Hardstaff - Posted on 20 February 2025
Rang yesterday for a same day call back received that to say I am booked in with nurse next day. Absolutely fantastic service as always
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Tadeusz Will - Posted on 13 February 2025
I was treated courteously and all my questions were answered. The Practioner checked my hernia area and left toe. She also suggested what I should do about my right knee and she arranged for a Dexa scan.
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Practice makes perfect!!!
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2025
Needed a quick appointment for a chest infection gone wrong. But of a wait on phone first thing in the morning but did get an afternoon appointment. The nurse was really kind and cheerful even as she undertook the relevant checks and asking questions. Did not feel apprehensive as past experience in other places but felt heard and responded to. I couldn't have asked for a better service! Even if I paid for it, which of course no one really does with the NHS. So, thank you. Very grateful.
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Helpful GP
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
I asked for an Audiology referral as I have an auditory nerve that doesn’t work and the nhs hearing aid I use - on the functioning ear only - is insufficient leaving me very isolated.
Visited January 2025
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Badly managed
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2025
Queues at the reception desk, the pharmacy and the blood clinic meant a gp appointment and blood test took over two hours. No seats available as the place was already packed when we arrived. Not good for a 93 year old patient.
Visited January 2025
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, I am sorry to hear about your experience, I would like to take the opportunity to highlight that the Well pharmacy and hospital phlebotomy clinic is not part of The Stamford Surgery. Kind Regards Emma Patient Services Manager
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Review titled Super Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 31 January 2025
Went for my shingles vaccination . Fast , not long to wait and a really kind friendly nurse who told me exactly what to expect from side effect and made an appointment the same day . 2 hours later it came through to confirm by text .
Visited January 2025
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Great practice
Rated 4 stars out of 5
by Chris Laughton - Posted on 10 January 2025
Although I had to wait 4 days for an appointment, once seen by the dr I received excellent service. Received medication, had an X-ray the next day at 9.15 with the dr contacting me with the results before lunch time
Visited January 2025
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Chris, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled GP support
Rated 5 stars out of 5
by Steve - Posted on 01 February 2025
I met with GP who listened advised on appropriate treatment. She was support. Also the GPs did follow up she said they would. I in some need at this time and feel supported by the whole team oth GPs and front of house.
Visited January 2025
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Steve, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Kirsty - Posted on 28 January 2025
Dr was very helpful today Following an error at point of referral for services outside of the surgery nothing had happened with this. We were able to discuss a way forward and I was given a questionnaire which was needed for completion in order for this to happen. He also shared a letter that they’d received re previous referral. I now feel like I may be getting somewhere
Visited January 2025
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Kirsty, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager