Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
Having booked the appointment I had confirmation sent to me. On seeing the doctor,he was very kind and helpful. He helped by referring me for further scan and physio.
Visited December 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 16 December 2024
The doctor I saw was thorough with his examination, clear in his explanation, efficient and pleasant.
Visited December 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Jan Hetherington - Posted on 05 December 2024
The doctor who has treated me has given me superb care and attention over the last few months since diagnosing me with polymyalgia rheumatica. She has contacted me regularly to ensure that I was coping with the condition and treated me very promptly when I developed the complication of Giant Cell Arteritis referring me to the rheumatology clinic.
Visited December 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Jan, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Friendly, supportive and professional practice
Rated 5 stars out of 5
by Mrs Carol McCarthy - Posted on 26 December 2024
I was apprehensive about my appointment, it was my 1st appointment with a new GP. A previous GP had recently prescribed Sertraline, after 4 weeks I should have had a follow up appointment, there was a mix-up and it did not happen, I was waiting for this GP to appear in appointment bookings, she never did, I presume she no longer works for the practice. My recent appointment was excellent, I felt listened to, valued, supported in a professional and friendly manner - I will go back to her. My husband has recently been diagnosed with late onset Alzheimers, hence the Sertraline to help me, I was offered a higher dose if required, not needed yet, prescribed cream for a skin problem on my face and offered an OT assessment for my husband - she was so nice and understanding, I could have cried and have hugged her - thank you
Visited December 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Carol, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Surprise
Rated 4 stars out of 5
by Anonymous - Posted on 24 December 2024
I was most surprised today phoned the doctors 60 in the queue, wanted to speak to COPD nurse got a Dr appointment,it was late (but what)Dr very efficient,lovely day. Thank You Merry Christmas
Visited December 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your lovely comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled A bit disappointing
Rated 3 stars out of 5
by Anonymous - Posted on 30 December 2024
The doctor seemed disinterested and did not engage me in any conversation while he made entries on the computer and waited for a chaperone. I really wanted to talk to him but felt I could not.
Visited December 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for sharing your feedback on The Stamford Surgery. I am sorry to hear that the consultation was not to the standard we would have hoped you had experienced when at The Stamford Surgery. If you wish to discuss this in more detail, please feel free to contact me at the surgery. Kind Regards Emma Patient Services Manager
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Review titled Efficient vaccination clinic
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
I had my flu and covid vaccinations, the process was quick, efficient and friendly. A staff member greeted me as I entered and guided me to where I needed to queue. I waited in line for about 5 minutes and was then called into the vaccination room where the doctor administered the vaccines.
Visited November 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your experience at the Flu and Covid clinic at The Stamford Surgery. I will share your lovely comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Impeccable Service once seen
Rated 5 stars out of 5
by Anita Ford - Posted on 14 November 2024
Quite stressful getting to see a Doctor but once appointment made then, the service is excellent. From beginning to end my appointment was attentive. Doctor listened and took on board everything I said whereby tests were initiated from then on. Excellent
Visited November 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Anita, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Improved
Rated 3 stars out of 5
by Alix beecroft - Posted on 28 November 2024
I took my son yesterday and the experience was good which is refreshing and not stressful. I’m hopeful it’s improving each day and can’t fault yesterday.
Visited November 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Alix, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Friendly and efficient
Rated 4 stars out of 5
by Anonymous - Posted on 13 November 2024
Everything was on time, clear and completed to my expectations. All instructions were easy to follow and everyone I spoke to leading up to my appointment and on the day were helpful and friendly. Only thing more I could have asked for was quicker appointment from original query, but there’s only so much that can be expected, especially as I wasn’t an urgent case.
Visited November 2024
Review titled Lakeside Healthcare Stamford
Replied on 02 February 2025
Dear Patient, Thank you for taking the time to share your experience at The Stamford Surgery. I will share your comments with the clinician, and wider Stamford team. Kind Regards Emma Patient Services Manager