Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Colin Ward - Posted on 01 June 2024
Lakeside Stamford has come on in leaps and bounds with prompt friendly service and excellent doctors. I telephoned the surgery Friday morning with a severe cough…l was seen by a doctor at 11.25 a.m and received appropriate medication after a thorough check up.Excellent.
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 03 June 2024
Dear Colin, Thank you for taking the time to share your experience at The Stamford Surgery. I am very happy to hear that we provided you with excellent service when you contacted the surgery recently. I will share your feedback with the clinician and the wider Stamford Team. Kind regards Emma Patient Services Manager
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Review titled Extremely Supportive
Rated 5 stars out of 5
by Anthony Hockey - Posted on 28 May 2024
I recently went to see my GP due to my current situation, I have always found my GP to be extremely thorough and helpful I'm fully aware of feedback on samples given and the next stages in trying to identify the underlying condition(s) relating to my condition/discomfort.
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 03 June 2024
Dear Mr Hockey, Thank you for taking the time to share your feedback. I am very happy to hear of your experience. I will share your comments with the clinician and the wider Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Greatly improved
Rated 5 stars out of 5
by Ann Bernadette Harris - Posted on 10 May 2024
Lovely staff, clean surgery and prompt attention. My issue dealt with professionally and in a caring manner. I am happy with the treatment I re received
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 21 May 2024
Dear Ann, Thank you for taking the time to share your positive experience at the Stamford Surgery. Kind Regards Emma Patient Services Manager
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Review titled No communication and poor service
Rated 1 star out of 5
by Anonymous - Posted on 28 May 2024
Meds meant to be on monthly Batch. Yet after three requests they still ate not. Every month I have to ring the surgery who yell me they are not doctors in which case why can't you have someone with adequate knowledge answer to save jumping through hoops only to get meds put on a batch. Best bit was when I spoke to a GP to ask and all he did was issue a prescription not add to a Batch. I mean seriously! It is scary that even the GP doesn't understand the procedure.
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 03 June 2024
Dear Patient, I am sorry to hear of your experience when ordering your medication. If you can please contact me at the surgery, I would be happy to look at why your medication is not on batch prescribing. Kind Regards Emma Patient Services Manager
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Review titled A Good Experience
Rated 5 stars out of 5
by Robin Pearson - Posted on 05 May 2024
Seen on time. Th consultation was not rushed and issues were explained clearly. All in all a good experience.
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 24 June 2024
Dear Robin Thank you for taking the time to share feedback on your recent attendance at The Stamford surgery. I am very happy to hear that you did not feel rushed, and the clinician was clear with their explanations. Kind Regards Emma Patient Services Manager
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
On time. Listened to all my problems and answered all my questions. Nothing too much trouble. Recommendations were made and further investigation is required
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 03 June 2024
Dear Patient, Thank you foe taking the time to provide feedback on your experience at The Stamford Surgery. I will share your comments with the Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Brian - Posted on 24 May 2024
I have seen this doctor several times and as a result the doctor knew my case and was able to guide me.
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 06 June 2024
Dear Brian, Thank you for taking the time to share your experience. I am happy to hear that the doctor guided you, and you received excellent service at the surgery. I will share your comment with The Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Rapid response
Rated 5 stars out of 5
by Gillian Mitchell - Posted on 31 May 2024
I rang for an appointment with a suspicious mole. I was offered a next day appointment and from the appointment I was offered a fast track appointment with a dermatologist. I could not fault the GP who was diligent with her examination and took time to explain possible outcomes with me . Well done Lakeside
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 03 June 2024
Dear Gillian, Thank you for taking the time to share your feedback about your recent appointment at The Stamford Surgery. I will share your comments with the clinician and the wider Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Excellent experience
Rated 5 stars out of 5
by Peter Brett - Posted on 19 June 2024
My doctor listens takes action and looks closely at what you have to say about your ailments asked me host of different questions to get to bottom of my problem Most delighted with out come of visit
Visited May 2024
Review titled Lakeside Healthcare Stamford
Replied on 03 July 2024
Dear Peter, Thank you for taking the time to share your experience with The Stamford Surgery. I will share you comments with your clinician and the wider Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Efficient and caring
Rated 4 stars out of 5
by Joanna Kemp - Posted on 26 April 2024
We had our 8 week check up for me and my baby and her first set of immunisations - the appointments were in quick succession on the day, perfectly on time and really professionally delivered. We were really well cared for
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 26 April 2024
Dear Joanna, Thank you for taking the time to share your experience at the Stamford surgery. I am happy to hear that the appointment for the baby check and immunisations went smoothly for you. Kind Regards Emma Patient Services Manager